• Customer

    getting error when enabling the theme

    Posted by: roshanphilip Jul 12, 2020 at 10:50 (3 year ago)
    When enabling theme, i am getting the below error.

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with your theme, Worldmart.

    First, visit your website (https://aqua7store.com/) and check for any visible issues. Next, visit the page where the error was caught (https://aqua7store.com/wp-admin/themes.php?activated=true) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.

    https://aqua7store.com/wp-login.php?action=enter_recovery_mode&rm_token=4TELM3pyBhqFzToQBtjr4s&rm_key=JbqVGR2s8VEqQh1F3MY9wI

    To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.4.2
    Current theme: Worldmart (version 1.3.4)
    Current plugin: (version )
    PHP version 7.3.19



    Error Details
    =============
    An error of type E_PARSE was caused in line 1 of the file /home/buyingya/public_html/aqua7store/wp-content/themes/worldmart/functions.php. Error message: syntax error, unexpected 'class' (T_CLASS)

  • Customer

    Posted by: yame, Jul 13, 2020 at 07:56 (3 year ago)

    Hi @roshanphilip,

    Could you please provide me your admin + cPanel account?
    Take the screenshot for your issues then my coder will check for you.

    Awaiting your reply...
    Regards,
    Yame
  • Customer

    Posted by: roshanphilip, Jul 13, 2020 at 09:26 (3 year ago)

    Admin and Server details provided in Secret Info.
    The error comes when we Activate the Theme.
  • Manager

    Posted by: yame, Jul 14, 2020 at 02:07 (3 year ago)

    I got it. My coder will check, and I will inform you as I get his answer.
    Thanks for your patience!
  • Manager

    Posted by: yame, Jul 14, 2020 at 02:38 (3 year ago)

    It's fine now. The reason may be because you uploaded the theme package via FTP and selected this mode: https://prnt.sc/th9uwa
    So all the code of theme were changed. My coder has uploaded again for you and now just go-ahead to install this theme: https://prnt.sc/th9vep
    If you need any help, please let me know

    Regards,
    Yame

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