HomeSupport systemWordPressArmaniaARMANIA - duplicate menus other duplicate pages
  • Customer

    ARMANIA - duplicate menus other duplicate pages

    Posted by: senibong Jul 4, 2020 at 15:48 (3 year ago)
    Hello,

    I think the theme is beautiful but i think you guys rushed it somewhere.

    Now my site is messed up with duplicate menus and pages. How do reset and start over again? Should i delete manually the menus and pages? I know and i read the warning "Maybe duplicated Content and Menu if using IMPORT PRIMARY CONTENT many times"
    but hey, you guys must have solution for this right, at least write in the installation guide...

  • Customer

    Posted by: senibong, Jul 4, 2020 at 19:24 (3 year ago)

    I reset my wordpress installation and started from scratch.

    After activate wcommerce plugin, I installed armania theme. And INSTALL the "market-03" theme.

    And it still duplicate the menus!

    geez.
  • Customer

    Posted by: senibong, Jul 4, 2020 at 20:06 (3 year ago)

    Just finished removing menus and pages that duplicates.

    Now, how I can change the frontpage logo? I can chage the footer logo because there is template for them but not the header.

  • Customer

    Posted by: senibong, Jul 5, 2020 at 08:37 (3 year ago)

    Okay I give up.

    This theme really messed up my sites. I also tried on the other host, fresh installed. All duplicates. Can't edit the header even the front logo. Using the Theme Options whatever, still no go. Lack of documentation.
    Settings all over the places. Wasted my times to troubleshoot one by one.

    Thank god I didn't register as club members.

    I want refund please.
  • Customer

    Posted by: yame, Jul 6, 2020 at 07:10 (3 year ago)

    Hi,

    If you are online, please contact me via this skype account: vetyame.
    Or please provide me your admin account, I will check your site and help you to re-install the theme.
    We also have the documentation for the installation: https://armania.kutethemes.net/documentation/docs/theme-installtion Have you installed the theme according to the guideline in this doc?
    If you do anything and the issue still persists, please provide me your admin account and I will check for you right now.

    Thank you!
    Regards,
    Yame
  • Customer

    Posted by: senibong, Jul 6, 2020 at 08:43 (3 year ago)

    Like I said, I already installed ARMANIA theme. I had to remove duplicates. But what if I want to try another site demo? Yes, I had to remove the menus and duplicates one more time again. What do you think as a user if this happened to them?

    Secondly, your theme setting are all over the places. Example, just now I just managed to change the front page logo via the page's custom option. Not via the theme options nor via the elementor. You can see the site. https://senibong.group. I had already have a live website but after installed your theme, all went to drain. I just let it be.

    Thirdly, your theme rely too many plugins and too bloated in the admin panel.

    4thly, if I import pre-made template using elementor some parts it is not working and show an error and sometimes make my hosting hanged/freezed. FYI, this is STELLAR BUSINESS package hosting I subscribe from namecheap with has php MEMORY_LIMIT 1GB.

    5thly, after much considerations, this theme is not user friendly and not suitable for long term usage because of its difficulties.

    So, with this reasons, please refund my money. I'm so sorry.
  • Customer

    Posted by: yame, Jul 6, 2020 at 09:49 (3 year ago)

    We would like to give you the answer:

    1. Duplicate: If you install the theme following correctly the steps in the documentation, nothing is duplicated. The contents are duplicated just because you click to install more than one time. We used to install the theme for some of our client sites and there is no problem. We also have the video to guide how to install the theme, you can try again

    2. You completely configure or setting something (such as upload logo) in Theme Options. The reason may be because you still do not turn off the Meta box mode so some of your settings in Theme Options are not applied. You can refer to this document: https://armania.kutethemes.net/documentation/docs/faqs/4-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/

    3. All the required plugins are listed: https://armania.kutethemes.net/documentation/docs/theme-installtion/2-required-plugins-installation/ Every theme of Kutethemes team need to use these, not only this theme.

    4. Because we do not have the chance to check your site so we are not sure it belongs to the theme. If your hosting does not have enough memory, you will not able to install this theme

    5. We are here willing to support you with all the problems of the theme. So it is really hard to accept your refund request if we do not check your site and the bugs are not related to the theme
    Hope that you will understand and give us the chance to support you

    Thank you!
  • Customer

    Posted by: senibong, Jul 6, 2020 at 12:50 (3 year ago)

    Allright then.

    please refer to section below.
  • Manager

    Posted by: yame, Jul 7, 2020 at 02:45 (3 year ago)

    Thanks for providing your account. However, I cannot access it: https://prnt.sc/td3xuq
    Could you please check it again? If you are getting stuck with installing this theme, please let me know the homepage you are interested in, I will check and help you to install the theme
  • Customer

    Posted by: senibong, Jul 8, 2020 at 20:46 (3 year ago)

    That's weird. I'm using namecheap's domain and hosting. Using their stellar business package plus PremiumDNS provided by them. Might be your IP country being block. I just recently bought the domain and hosting and nothing in my mind that I setup the server to block country's IP.
  • Manager

    Posted by: yame, Jul 9, 2020 at 02:34 (3 year ago)

    If the problem is about the IP, please check mine: 117.1.126.160
    We are from Vietnam. Thank you!

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES