• Customer

    Cart box bugs on Biolife - Organic Food WordPress Theme

    Posted by: Traxconn Jul 4, 2020 at 07:49 (2 months ago)
    Hi Support,

    We found bugs regarding cart box on Biolife - Organic Food WordPress Theme. What we mean by ‘cart box’ is as attached ‘Cart box.jpg’ picture. The below Scenario A also happens in your demo site.

    Please use the following steps to replicate the bug:

    Scenario A (as attached ‘Scenario A.jpg’ picture)
    1. Add products to cart
    2. Go to checkout
    3. The cart box does not display out when mouse over to the cart icon.

    Scenario B (as attached ‘Scenario B.jpg’ picture)
    1. Add products to cart
    2. Go to checkout
    3. Go back to home page
    3. The cart box does display out but with empty product.

    Kindly please solve the above bugs as soon as possible.

    Thanks.

  • Customer

    Posted by: yame, Jul 6, 2020 at 00:54 (2 months ago)

    Hi @Traxconn,

    The cart box popup will show when you are on other pages. When you are in the Checkout page or Cart page, it will not show when you hover on it. Even on the demo page, it also shows that.
    On the other hand, I see that your car box popup still shows when adding products: https://prnt.sc/tcfj4k

    Could you please check your issues again then let me know?
    Regards,
    Yame
  • Customer

    Posted by: Traxconn, Jul 6, 2020 at 01:13 (2 months ago)

    Hi Support,

    As you mention, the cart box popup will show when you are on other pages. When you are in the Checkout page or Cart page, it will not show when you hover on it.

    We are concern that if user goes to Checkout page, he cannot go to Cart page directly. How to solve this issue? We feel that this is not user friendly.

    Your help is much appreciated.

    Thanks.
  • Manager

    Posted by: yame, Jul 6, 2020 at 11:25 (2 months ago)

    I see. I will send it to my coder.
    Pls provide me your ftp account also. He will check the problem in code if needed. Thank you!

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible