• Customer

    Ocolus Newsletter Shortcode

    Posted by: gosrl Jul 2, 2020 at 17:05 (a month ago)
    Hello,
    we are using Ocolus newsletter shortcode in homepage through MC4WP Plugin.

    Does the theme makes any modification to the MC4WP plugin? Because we have an API Key error.

    If I try to connect via API via SSH, the request is working. If I add the API Key to the MC4WP plugin, then the API key is not working.

    Thank you

  • Customer

    Posted by: yame, Jul 5, 2020 at 03:57 (a month ago)

    Hi @gosrl,

    At the time my coder checked for you, he see that you did not use MC4WP: https://prnt.sc/tc0y3f
    And in your homepage, you were not using shortcode Ocolus: Newsletter: https://prnt.sc/tc0yl9 You used HTML and .js to write.
    So, do you want us to activate again WC4WP and check, or you build your site by yourself and check it?

    Pls let me know your intention.
    Regards,
    Yame
  • Customer

    Posted by: gosrl, Jul 6, 2020 at 08:59 (a month ago)

    Hello,
    we disabled the plugin because it was not collecting the e-mail. So we replaced it with a temporary Mailchimp Form.

    Please, do the following:
    - login into the site
    - activate the plugin
    - create a NEW PAGE and insert the shortcode
    - then check the problem with the plugin and API Key

    Thank you
  • Manager

    Posted by: yame, Jul 7, 2020 at 10:03 (a month ago)

    Let me coder check then will inform you when I get his feedback.
    Thanks for your patience!
  • Manager

    Posted by: yame, Jul 8, 2020 at 01:28 (a month ago)

    This is the result from my coder. He tested according to your guideline and it still works:
    https://prnt.sc/tdr6qk
    https://prnt.sc/tdr6ug

    Pls check again
  • Customer

    Posted by: gosrl, Jul 15, 2020 at 07:25 (27 days ago)

    Hello,
    the contact is not sent to the Mailchimp list.

    Please login into the site and go to MC4WP > Mailchimp and check the API Key status: http://prntscr.com/ti2340

    Thank you
  • Manager

    Posted by: yame, Jul 21, 2020 at 02:55 (21 days ago)

    Hey,

    Why I don't see your ticket on the top :(
    Could you provide me again your admin account? Then we will take a look for you
  • Customer

    Posted by: gosrl, Jul 23, 2020 at 14:47 (18 days ago)

    Credentials attached.
    Thank you
    A.
  • Manager

    Posted by: yame, Jul 24, 2020 at 01:42 (18 days ago)

    Thank you
    I see that the status is connected: https://prnt.sc/tnl5gp
    Could you please take a look again?

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