• Customer

    Home Page Look

    Posted by: danjocar Jul 1, 2020 at 10:41 (a month ago)
    HI,

    I have just set up the Armania theme to use the demo import for the Barber, my page does not look anything like the demo at the moment. Can you have a look and log in to see if you can advise.

    Thanks

  • Customer

    Posted by: yame, Jul 2, 2020 at 02:47 (a month ago)

    Hi,

    Please refer to this documentation: https://armania.kutethemes.net/documentation/docs/theme-installtion/
    If you still do not install the theme correctly, please let me know the homepage you want, we will check and help you

    Regards,
    Yame
  • Customer

    Posted by: danjocar, Jul 2, 2020 at 07:21 (a month ago)

    Hi I would like the layout to be the same as barber. Also I cannot set up a child theme and it won't let me change the header, footer and also the logos. Please help. Products won't add to the shop.either.
  • Manager

    Posted by: yame, Jul 2, 2020 at 15:22 (a month ago)

    Now the homepage Barber is showing on your site.
    If you want to change the header or Footer, you can do it in Theme Options, don't need to change in Child theme

    Pls check your site again and let me know
    Regards,
    Yame
  • Customer

    Posted by: danjocar, Jul 2, 2020 at 18:20 (a month ago)

    Hi,
    Few things

    1) I now can't get the slider to work on the homepage
    2) when I visit my shop it is not the barber theme it jumps to the furniture theme
    3) New lottery/competition items do not display in the basket once purchased.
    4) I can't edit anything regarding the footer, logos etc from the Theme/Customisation section

    Can you look for me and please help as I need this up and running asap.
  • Manager

    Posted by: yame, Jul 3, 2020 at 06:55 (a month ago)

    1. Now slide is working: https://prnt.sc/taxsmv
    2. I don't understand this point. Can you explain more details?
    3. Could you please take the screenshot for this?
    4. You can edit Footer here: https://prnt.sc/taxtm1
  • Customer

    Posted by: danjocar, Jul 3, 2020 at 08:58 (a month ago)

    Hi,

    Thanks for your help, much appreciated.
    2) Please see image of layout when I visit the shop, it seems to be from a different theme, I have tried changing it to barber but no good.
    3) When I list a product as a competition/lottery item it allows me to add to basked but then when I go to the basket it shows up as empty.

    Let me know if you need anything further,

    Thanks
  • Customer

    Posted by: danjocar, Jul 3, 2020 at 14:04 (a month ago)

    Hi,

    Also when I visit the shop page, can you tell me how to remove this white gap and BARBER SHOP button. Thanks
  • Customer

    Posted by: yame, Jul 4, 2020 at 03:23 (a month ago)

    3. The gap: DONE: https://prnt.sc/tbihfq
    2. I see that it is still in the same layout with the homepage:
    https://prnt.sc/tbihrf
    https://prnt.sc/tbihzq
    Pls check again your site then let me know

    Thank you!
  • Customer

    Posted by: danjocar, Jul 4, 2020 at 14:21 (a month ago)

    Hi guys, ok so after testing all the plug ins i have discovered that OVIC ADDON TOOLKIT is causing me a problem.

    1) I am running a woocommerce lottery plug in on the client site, when I add lottery products it shows up that it has added them to the basket but the basket is empty, but if you add a normal product there is no problem, can you advise?

    2) As I had to disable RevSlider to test it now won't switch back on, can you also advise regarding this as my site has now lost the slider on the home page.

    Can you please have a look again. I hope this is ok.
    Thanks
  • Manager

    Posted by: yame, Jul 6, 2020 at 01:10 (a month ago)

    Could you take the screenshots for all these issues? Then I will check again for you faster. Thank you!
  • Customer

    Posted by: danjocar, Jul 6, 2020 at 08:41 (a month ago)

    Hi, this is what I get when I try to add lottery products, it takes me to the product listing but when I click participate now it leads me to the basket with this message but no product added.

    Also I have no option to update the them automatically now, can you advise why this is and also how to do manual without loosing any mods.

    Thanks
  • Manager

    Posted by: yame, Jul 6, 2020 at 09:23 (a month ago)

    Please help me to take the screenshots for your question. We still don't get you mean :(
    I am on your site and I don't know how to check for you
  • Customer

    Posted by: danjocar, Jul 6, 2020 at 10:37 (a month ago)

    OK, please scroll down to the 6 products listed on the home page, if you click on a product to add to the basket, it wont add to the basket....
  • Customer

    Posted by: danjocar, Jul 6, 2020 at 10:43 (a month ago)

    Here is some screen shots
  • Customer

    Posted by: danjocar, Jul 7, 2020 at 10:44 (a month ago)

    HI any joy with this thanks
  • Manager

    Posted by: yame, Jul 8, 2020 at 07:35 (a month ago)

    Hi,

    Do you have ftp account? Please provide it. My coder will check the problem in code if needed
  • Customer

    Posted by: danjocar, Jul 8, 2020 at 09:37 (a month ago)

    Hi, I updated the plugin OVIC ADDON TOOLKIT yesterday and it all worked fine, I done the new update today as requested and it is not working again.
    I do have FTP log in see below
    ftp1.namesco.net
    irishfisher.com
    pa
  • Manager

    Posted by: yame, Jul 9, 2020 at 08:54 (a month ago)

    My coder said that you used a plugin to create the QA when adding to cart.
    The theme worked with ajax. So these cannot work at the same time. You can wait for the next update version. We will update one more feature so that the user can enable/disable ajax add to cart in Theme Options.
    Thank you!
  • Customer

    Posted by: danjocar, Jul 9, 2020 at 09:07 (a month ago)

    Hi it was working fine yesterday before the update though, do you know how long this might take as my client is looking to launch their site tomorrow.

    Thanks for the help so far
    Marty
  • Customer

    Posted by: danjocar, Jul 10, 2020 at 10:43 (a month ago)

    Hi guys, just wondering if there was an update on this as my client is keen to launch their site.

    Thanks
    Marty
  • Manager

    Posted by: yame, Jul 13, 2020 at 02:21 (29 days ago)

    We are trying to finish updating the RTL version for this theme so we still do not upload the theme package on Themeforest.
    You can wait for the final package. If not, I will send you the theme package first with an update about Ajax issue.

    If that, please provide me your email add then I will share it for you.
  • Customer

    Posted by: danjocar, Jul 13, 2020 at 07:27 (29 days ago)

    Hi Yame, is it possible that you can do the update for me or is it straightforward.

    My email is info@danjo-print.com

    Thanks
    Marty
  • Manager

    Posted by: yame, Jul 14, 2020 at 01:46 (28 days ago)

    Hi Marty,

    I've sent you an email. Pls check it and let me know if you do not receive any emails

    Regards,
    Yame
  • Customer

    Posted by: danjocar, Jul 14, 2020 at 08:23 (28 days ago)

    Hi, yes got the email but google is asking for access to be granted, let me know if you got the request.

    Thanks
    Marty
  • Manager

    Posted by: yame, Jul 15, 2020 at 01:21 (27 days ago)

    Oh. I provided you. Have you accessed yet?
  • Customer

    Posted by: danjocar, Jul 17, 2020 at 09:56 (25 days ago)

    Hi, all working fine after the updates, thank you so much for your help really much appreciated. Can I ignore the new update on themeforest today or is that another update needed.
    Thanks
  • Manager

    Posted by: yame, Jul 17, 2020 at 10:29 (25 days ago)

    As I told you that we were trying to finish the RTL version of this theme. So if you need this, you can continue to update the theme one more time. If not, you can ignore.

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame
  • Customer

    Posted by: danjocar, Jul 21, 2020 at 09:13 (21 days ago)

    Hi Sorry, what is RTL? i have now got 2 notifications today to log in and update the theme, is it advised to do this, is there no automatic way to do this?

    Thanks
    Marty
  • Manager

    Posted by: yame, Jul 23, 2020 at 01:29 (19 days ago)

    It is the Right to Left version.
    When you get the alarm to update the theme, just update it. The latest version now is 1.1.5.
    In case you customized something in the Main theme, please do the backup to make sure that all will not be lost

    Thank you!

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