• Customer

    about stock

    Posted by: imanguxara Jun 29, 2020 at 19:14 (6 months ago)
    Hello again
    There is a thing that doesn't work right.
    Look at the picture attached.
    A producto has a 50 units of stock. But if i choose 60 units the theme tell me that the product were added to the basket althought it is no real. It would be great to solve this in a future update of the theme

  • Customer

    Posted by: yame, Jul 1, 2020 at 08:40 (6 months ago)

    Hi @imanguxara,

    I sent your account and issue to my coder. He will check for you soon.
    Please provide me your ftp account also. My coder will check the problem in code if needed

    Thank you!
    Regards,
    Yame
  • Manager

    Posted by: yame, Jul 2, 2020 at 10:06 (6 months ago)

    My coder said that you should update to the latest version of the theme + toolkits plugin. Your issue will be resolved
  • Customer

    Posted by: imanguxara, Jul 16, 2020 at 11:54 (6 months ago)

    i have the last version theme and plugin tookit but the problem still happens
  • Manager

    Posted by: yame, Jul 17, 2020 at 09:39 (6 months ago)

    Could you please provide me the link of that product? Then I will check again for you
  • Customer

    Posted by: imanguxara, Jul 17, 2020 at 09:59 (6 months ago)

    We have the same problem with all products. Please check it with your demo
    Any way, you can go to https://staging.marimorena.es/tienda/carta/pastas/lasana-carne-casera/
    password: Marimorena_21

    We have put the stock in 50
    Try it
  • Manager

    Posted by: yame, Jul 20, 2020 at 09:53 (5 months ago)

    Could you please provide me your FTP account?
    My coder will check the issue in code if needed. Thank you!
  • Customer

    Posted by: imanguxara, Jul 21, 2020 at 09:20 (5 months ago)

    I send you access
  • Manager

    Posted by: yame, Jul 22, 2020 at 02:40 (5 months ago)

    Thanks. I sent it to my coder. Let he continue to check then I will inform you
  • Manager

    Posted by: yame, Jul 22, 2020 at 02:50 (5 months ago)

    Please update the theme from the Themeforest. We updated the updated version (both theme and toolkit plugin) to solve this problem.
    With the latest version of the theme (1.1.5) and the lew toolkit, your issue will be solved

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