HomeSupport systemWordPressBiolifeTop Menu
  • Customer

    Top Menu

    Posted by: maticsvazic Jun 22, 2020 at 14:57 (3 year ago)
    hi,
    On the top menu - the main menu / below cuts 6px and nowhere do we find how we could fix it?
    We replaced the slider on the introductory page, to smart slider, and we thought it was a problem, but it isn’t.

    Please help us how can we can fix the menu.
    001-5ef0c6d44842b.jpg
  • Customer

    Posted by: yame, Jun 29, 2020 at 03:53 (3 year ago)

    Hi @maticsvazic,

    Ohh I am sorry. Why don't I see your ticket on the top? Perhaps we updated again the Support system so there are some changes.
    Could you please let me know more details for your intention? And provide me your ftp account also. My coder will check and help you to solve it

    Thank you so much!
    Regards,
    Yame
  • Customer

    Posted by: maticsvazic, Jul 9, 2020 at 10:23 (3 year ago)

    Hello,
    the top menu still cuts us,
    but we have one major problem, today it doesn't load the items on the page (picture in the attachment), both on the introductory page and on the shop page.
    The circle rotates and does not stop as if the image is too large or as if it is not, but when you select a product - it displays it.
    Images for products are all the same size 300x300 and optimized

    Can you please help us, what could be wrong with that?
    loading-products-5f06f01cc4ca8.jpg
  • Manager

    Posted by: yame, Jul 9, 2020 at 11:31 (3 year ago)

    Excuse me, I cannot access your admin account: https://prnt.sc/teohs4
    Pls check it again then let me know when it works. Thank you!
  • Customer

    Posted by: maticsvazic, Jul 16, 2020 at 21:11 (3 year ago)

    New admin account.
  • Manager

    Posted by: yame, Jul 17, 2020 at 01:53 (3 year ago)

    I still see that the product images are showing on your site:
    Front end: https://prnt.sc/tjay8y
    Shop page: https://prnt.sc/tjayd8

    Could you please take a look again?
  • Customer

    Posted by: maticsvazic, Jul 17, 2020 at 07:40 (3 year ago)

    I'm sorry, we solved this problem, we solved the matter for displaying pictures of items, our client saved the pictures with the letters ščćđž.

    but we still have a problem with the main menu, which it cuts only on the introductory page, (picture in the attachment), on the other pages the menu size is ok.
    001-5ef0c6d44842b-5f1155d0a79e7.jpg
  • Manager

    Posted by: yame, Jul 20, 2020 at 10:56 (3 year ago)

    The reason is you put this: div.clearfix{display:none}
    You have to hide from .header-top
    Pls use this: div.clearfix{display:none}: https://prnt.sc/tl588p
  • Customer

    Posted by: maticsvazic, Jul 28, 2020 at 10:39 (3 year ago)

    First of all I don’t understand exactly what I could do with a .header-top? div.clearfix {display: none}, was not a problem, now we have included it back, but still the same problem, we removed all the css code we added to see if this is a problem but it is not, menu is still cut off.
  • Manager

    Posted by: yame, Aug 6, 2020 at 07:56 (3 year ago)

    Hi,

    Just try to delete the line of this code. Then it will work

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES