HomeSupport systemWordPressArmaniaNeed help
  • Customer

    Need help

    Posted by: KevinKevo Jun 22, 2020 at 00:00 (3 year ago)
    Hi, this theme is way too difficult to personalize and edit, I want the market 3, I need it soon, it seems to be a good theme but I need videos, can you check what's wrong in my website please?
  • Customer

    Posted by: yame, Jun 23, 2020 at 10:02 (3 year ago)

    Hi @KevinKevo,

    Do you mean that you want to import this homepage: https://armania.kutethemes.net/home-03/ ?
    If you want, we can help you to re-install the theme from scratch

    Please let me know exactly your intention then I will give you the correct answer
    Regards,
    Yame
  • Customer

    Posted by: KevinKevo, Jun 24, 2020 at 04:00 (3 year ago)

    Hi, thanks for responding.
    Yes please, I want to import : https://armania.kutethemes.net/home-03/ ?
    I have never worked with elementor full themes.
    Could you please guide me from scratch, I realle love your work, it is awesome!
  • Manager

    Posted by: yame, Jun 24, 2020 at 11:13 (3 year ago)

    I upload the latest version of the theme. So please follow the documentation and install the theme normally.
    If you still cannot install the theme, pls let me know

    Thank you!
  • Customer

    Posted by: KevinKevo, Jun 24, 2020 at 17:12 (3 year ago)

    Im able to install the header, the front page but I not the footer, menus, mega menu and the rest, that is why I told you to help me from the scratch, or at least post a full video guide explaining how to do it, step by step, I would really appreciate your hlep. Thanks.
  • Manager

    Posted by: yame, Jun 25, 2020 at 01:53 (3 year ago)

    You can refer to this video: https://www.youtube.com/watch?v=LMcfgvpdxZc.
    Hope that it is useful for you

    Regards,
  • Customer

    Posted by: KevinKevo, Jun 25, 2020 at 17:55 (3 year ago)

    I did what the video shows but this happens
    ERROR404-5ef4e4f9440b8.png
  • Customer

    Posted by: KevinKevo, Jun 25, 2020 at 18:06 (3 year ago)

    Secret information
  • Manager

    Posted by: yame, Jun 27, 2020 at 03:04 (3 year ago)

    I got it. My coder will check for you. And I will inform you when I get his feedback.

    Thanks for your patience!
  • Manager

    Posted by: yame, Jun 27, 2020 at 03:39 (3 year ago)

    Pls provide your ftp account also. My coder needs this account if he has to check the problem in code

    Thanks!
  • Customer

    Posted by: KevinKevo, Jun 29, 2020 at 14:59 (3 year ago)

    oh, sorry about that, sending now in the picture
    details-5efa01e6e412b.png
  • Manager

    Posted by: yame, Jun 30, 2020 at 01:41 (3 year ago)

    Thanks. I sent your account to my coder. He will check and install the theme for you. I will let you know when he gives me the answer.

    Thanks for your patience!
  • Customer

    Posted by: KevinKevo, Jun 30, 2020 at 01:45 (3 year ago)

    Thanks a lot!
  • Manager

    Posted by: yame, Jul 1, 2020 at 09:57 (3 year ago)

    It's done for you. Just upload your images and products for your site then add. It will show correctly
    Pls check then let me know the result
  • Customer

    Posted by: KevinKevo, Jul 2, 2020 at 04:01 (3 year ago)

    I will, thanks a lot!
  • Manager

    Posted by: yame, Jul 2, 2020 at 10:44 (3 year ago)

    If you need any help, please let me know
    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/armania-elementor-woocommerce-theme/26743715 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame
  • Customer

    Posted by: KevinKevo, Jul 4, 2020 at 16:27 (3 year ago)

    Hi,can you help me with the revolution slider please? is not showing at all, Im migrating the theme to another sub domain, so I installed it all over again.
    Thanks a lot!
    SLIDER-5f00ae0a35374.jpg
  • Manager

    Posted by: yame, Jul 6, 2020 at 03:50 (3 year ago)

    You have to turn them on: https://prnt.sc/tcfpwf then your slider will show on your site
    Thanks for your rating ^^

    Regards,
    Yame
  • Customer

    Posted by: KevinKevo, Jul 6, 2020 at 15:40 (3 year ago)

    HI, I JUST DID, THANKS SO MUCH, I STILL HAVE 4 QUESTION, IM SENDING YOU THE SCREENSHOTS WITH THE QUESTIONS ON THEM.
    THANKS AGAIN!
    HOW4-5f0345d6a5a9d.png
    HOW3-5f0345d6a6257.png
    HOW1-5f0345d6acfb6.png
    HOW2-5f0345d6afd7e.png
  • Customer

    Posted by: yame, Jul 7, 2020 at 02:12 (3 year ago)

    Hi,

    I would like to give you the answer:
    1. Newsletter: You should enter the key for this plugin: https://prnt.sc/td2up2 So you should have a Mailchimp account to get the key.
    2. Yes, it occurs on the demo site also. My coder has fixed for your site also
    3. Please refer to this document: https://armania.kutethemes.net/documentation/docs/customization-in-theme/6-build-mega-menu/
    4. If you want to use a header for all your pages, you can select that header style in Theme Options: https://prnt.sc/td2xra And go to the Edit page: https://prnt.sc/td2xw8 > scroll down and turn off for the Meta box mode: https://prnt.sc/td2y77 in Custom Theme Options. So all your settings in Theme Options will be applied for your site

    Regards,
    Yame
  • Customer

    Posted by: KevinKevo, Jul 7, 2020 at 03:05 (3 year ago)

    HI,
    1.Reggarding to the CODE in the banners, as I changed my website to another sub-domain all the changes made for your coder got lost, I had to re install everything again, thanks to your updating it was easier this time.
    2.I did what you told me reggarding to the same header in all the pages, but didnt work, Im sending you the screenshots,

    Thanks for your help, I really appreciate it,
    HOW6-5f03e65e5103a.jpg
  • Customer

    Posted by: KevinKevo, Jul 7, 2020 at 03:05 (3 year ago)

    Screenshot
    HOW5-5f03e6961449f.jpg
  • Manager

    Posted by: yame, Jul 7, 2020 at 10:50 (3 year ago)

    You still do not select another header style in Theme Options.
    I select for you and now it works
  • Customer

    Posted by: KevinKevo, Jul 7, 2020 at 15:24 (3 year ago)

    Hi, I did select the header style many times.
    Is not working in my website
    HOW13-5f0493ad4bd9c.jpg
    HOW12-5f0493ad4f04d.jpg
  • Manager

    Posted by: yame, Jul 8, 2020 at 08:01 (3 year ago)

    Excuse me, I don't see you use the theme: https://prnt.sc/tdwjko
    What happened to your site? Do you need to support anything?
  • Customer

    Posted by: KevinKevo, Jul 8, 2020 at 17:15 (3 year ago)

    Hi, Im using another sub domain now, in the one I want that team to be official, still cant change de header in all the pages, I tried what you told me before but nothing happens.
    Thanks a lot
  • Manager

    Posted by: yame, Jul 9, 2020 at 02:20 (3 year ago)

    I see that all your pages are applied the header Market 03 already.
    So what do you want to check more? Just let me know then I will take a look again for you
  • Customer

    Posted by: KevinKevo, Jul 9, 2020 at 23:26 (3 year ago)

    Hi, indeed, I did what you told me:
    If you want to use a header for all your pages, you can select that header style in Theme Options: https://prnt.sc/td2xra And go to the Edit page: https://prnt.sc/td2xw8 > scroll down and turn off for the Meta box mode: https://prnt.sc/td2y77 in Custom Theme Options. So all your settings in Theme Options will be applied for your site
    but then, the whole theme keeps the same header, which is not the market but other.
    WHY4-5f07a78df3386.jpg
    WHY3-5f07a78df3760.jpg
    WHY2-5f07a78df3d6a.jpg
    WHY-5f07a78df41c8.jpg
  • Customer

    Posted by: KevinKevo, Jul 9, 2020 at 23:29 (3 year ago)

    Im saving a backup with updraftplus.
    So I dont know whats the problem, I want the market 03 header to be show in all the pages, not only in the home page, I followed you but it didnt work, beside I want to edit the banners where it says programmable.Thanks
    WHY7-5f07a86a66886.jpg
    WHY6-5f07a86a6af30.jpg
    WHY5-5f07a86a6da23.jpg
  • Customer

    Posted by: yame, Jul 10, 2020 at 08:16 (3 year ago)

    You still do not add menus for some of these elements: https://prnt.sc/tf73qg
    Now on every page, it displays with the same header:
    https://prnt.sc/tf748a
    https://prnt.sc/tf74e4
    https://prnt.sc/tf74ic
  • Customer

    Posted by: KevinKevo, Jul 10, 2020 at 15:33 (3 year ago)

    I dont think you understand me, Im using the MARKETPLACE theme, SO I WANT THE MAEKETPLACE HEADER AND FOOTER TO BE SHOWN IN ALL THE PAGES, THE ONE THAT IS SHOWING NOW IS NOT THE MARKETPLACE HEADER AND FOOTER, I DONT WANT TO SEND YOU MORE SCREENSHOTS, IVE ALREADY SENT YOUWAY TOO MANY.
  • Customer

    Posted by: KevinKevo, Jul 10, 2020 at 15:33 (3 year ago)

    AND YOU STILL DONT GIVE ME A SOLUTION FOR THE PROGRAMABLE BANNERS, I NEED TO EDIT THEM.
  • Manager

    Posted by: yame, Jul 11, 2020 at 11:55 (3 year ago)

    Yes, I really don't understand when you said that.
    This is the demo Market 03 - this is the homepage you selected for your site: https://prnt.sc/tfuvim
    This is the demo Mart 03 site of Kutethemes team:
    - Header: https://prnt.sc/tfuw99
    - Footer: https://prnt.sc/tfuwj2
    In your site now, it is showing the same Header and Footer as in my demo:
    - Header: https://prnt.sc/tfuww5
    - Footer: https://prnt.sc/tfux67
    In all pages always show this header and footer.

    So, what header and footer are you mentioning to? From the begging, I don't see the other one you mentioned to.
    You can contact me via skype: vetyame. Then I will support you directly.
    Thank you!
  • Customer

    Posted by: KevinKevo, Jul 11, 2020 at 21:08 (3 year ago)

    Im so sorry, I apologize, I didnt realize that it was indeed the same header and footer, as they have a different color.
    I still need to edit the banners that say programmable, thanks and I apolgize agaib.
    1.1-5f0a2a34151a3.jpg
  • Manager

    Posted by: yame, Jul 13, 2020 at 03:38 (3 year ago)

    Yes, I thought that you had a misunderstanding. Don't worry. Please calm down and be patient. We will help you to check
    You can replace the image here: https://prnt.sc/tgmnq9
    Pls check your site again. Thank you!
  • Customer

    Posted by: KevinKevo, Jul 14, 2020 at 03:34 (3 year ago)

    Hi thanks a lot, I just deleted the code section and that's it, everything works fine now.
    I'm planning to do a membership system with your theme, any recommendations, regarding to external plugins?
    Thanks a lot!
  • Manager

    Posted by: yame, Jul 15, 2020 at 01:18 (3 year ago)

    Excuse me, I don't understand :D
    Could you please explain more details?
  • Customer

    Posted by: KevinKevo, Jul 15, 2020 at 01:59 (3 year ago)

    Yes, Im sorry, my English is not the best.
    I wanna install a plugin that allows me to charge the costumers a monthly fee, a membership system.Like this one :
    https://codecanyon.net/item/ultimate-membership-pro-wordpress-plugin/12159253
    and also an affiliate program like this other one:
    https://codecanyon.net/item/ultimate-affiliate-pro-wordpress-plugin/16527729
    But I dont know if theyre compatible with the theme.
    By the way I tested the buddypress and Youzer plugins and they look compatible with Armania.
  • Customer

    Posted by: KevinKevo, Jul 18, 2020 at 05:38 (3 year ago)

    Hi, I have another issue, the icons compare, quick view and add to cart are not showing in any page. Thanks
    icons-5f128ade53206.jpg
  • Manager

    Posted by: yame, Jul 20, 2020 at 01:50 (3 year ago)

    I see it. My coder will check right now. Please wait for him. Thank you!
  • Manager

    Posted by: yame, Jul 20, 2020 at 08:26 (3 year ago)

    Because of this plugin: https://prnt.sc/tl2ouw
    It is overwritten the css code of the theme. Pls try to disable it and check again your site
  • Customer

    Posted by: KevinKevo, Jul 23, 2020 at 00:31 (3 year ago)

    I did, thanks everything is fine now, but I still wanna use that plugin, is there any way to make them compatible?
    Thanks!
  • Manager

    Posted by: yame, Jul 24, 2020 at 08:26 (3 year ago)

    Because we just develop the appearance of the theme and some included plugins so we will support for these.
    You can ask for the author of this plugin to get support

    Thank you!

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