• Customer

    Refund request

    Posted by: AVSSINSTITUTE Jun 21, 2020 at 22:31 (3 year ago)
    Hi, I purchased your theme today for a client project, no issue with your theme but not what the client looking for at the moment. In that sense, I would like to request a refund since I'm working on a budget for the client. I would really appreciate your help with this.

    Sorry for the inconvenience and thanks for the support.

  • Customer

    Posted by: yame, Jun 23, 2020 at 07:52 (3 year ago)

    Hi @AVSSINSTITUTE,

    We are sorry to hear about that. But we just let the clients submit a refund request if there is any bug from the theme and we cannot fix it.
    So hope you will understand for this.
    If you need any support, please submit a ticket and provide your admin + ftp account, we will check for you

    Thank you so much!
    Regards,
    Yame

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible