HomeSupport systemWordPressHealthyFoodI can't see the demos
  • Customer

    Posted by: yame, Jun 19, 2020 at 07:51 (3 year ago)

    Hi @ljsalinas,

    I guess that you still do not import successfully the demo theme.
    So please provide me your FTP account also and let me know the homepage you want, I will check and help you

    Regards,
    Yame
  • Customer

    Posted by: ljsalinas, Jun 19, 2020 at 08:12 (3 year ago)

    Hello,
    It is currently installed on a test server. (It will not be the definitive one).
    I have no problem providing the FTP access data.
    But I need to know the installation process (to be able to do it myself when I install the theme on the definitive server).
    a greeting

    ---------------------------------------------------------------------------
    Hola,
    Actualmente esta instalado en un servidor de prueba. ( no sera el definitivo).
    No tengo inconveniente en proporcionar los datos de acceso FTP .
    Pero necesito conocer el proceso de instalación.( para poder hacerlo yo cuando instale el tema en el servidor definitivo).
    Un saludo
  • Customer

    Posted by: ljsalinas, Jun 20, 2020 at 13:05 (3 year ago)

    Hello,
    In the description of the subject, she affirms that it is multilanguage and multicurrency.
    Could you tell me where is the option to change the language?
    Thanks and Greetings

    Hola,
    En la descripción del tema afirma que es multilenguaje y multimoneda.
    ¿Me podria indicar donde se encuentra la opción para cambiar el idioma?
    Gracias y un saludo
  • Manager

    Posted by: yame, Jun 23, 2020 at 10:08 (3 year ago)

    The installation process was wroten on the documentation.
    Sometimes if the clients cannot install the theme, it is because of the hosting also.
    If you don't mine, can I reset your entire site and re-install the theme from scratch?

    Thanks for your accounts. I got it. Pls let me know your intention then I will give you the correct answer
    Yame
  • Customer

    Posted by: ljsalinas, Jul 6, 2020 at 11:50 (3 year ago)

    Hello,
    I already solved the installation problem.
    I would like to delete the clients that were generated in the theme test and I don't know how to do it.
    Another question:
    The theme is installed on a staging server. Will I have a license problem when I transfer it to the final server?
    Thank you so much for everything
  • Manager

    Posted by: yame, Jul 7, 2020 at 03:14 (3 year ago)

    You can transfer the theme to any hosting / server.
    If your domain changes, please make sure that your old domain will not work with this theme, then you can update the new domain here to complete your profile.
  • Customer

    Posted by: ljsalinas, Jul 7, 2020 at 07:58 (3 year ago)

    The theme has 12 client pages (I imagine they are tests that the theme developers did)
    I want to delete those clients.
    In woocommerce there is no option.
    I need the name of the database table where it is saved.
    or to tell me how those clients are eliminated.
  • Manager

    Posted by: yame, Jul 8, 2020 at 07:20 (3 year ago)

    Excuse me, I don't understand.
    We will just support only one domain for one client. It means that we will just support the domain: https://tu-cartaonline.es/
    for you. If you transfer the theme into another hosting, please make sure that this domain will not use the theme and we will help you to update the new domain for your profile.

    Thank you!
  • Customer

    Posted by: ljsalinas, Jul 8, 2020 at 08:07 (3 year ago)

    I have already solved.

    I was asking how to remove the clients that are loaded with the demo.
    Le preguntaba como eliminar los clientes que se cargan con la demo
  • Manager

    Posted by: yame, Jul 9, 2020 at 03:46 (3 year ago)

    Excuse me, so do you need any helps? Because your question is not clear enough so I don't understand it :(
  • Customer

    Posted by: ljsalinas, Jul 9, 2020 at 11:07 (3 year ago)

    Everything solved.
  • Manager

    Posted by: yame, Jul 9, 2020 at 11:33 (3 year ago)

    Great. So I will close this ticket.
    If you need any help, please submit a new one then I will check for you

    Best regards,
    Yame

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