• Customer

    problem related to your plugin,

    Posted by: ELAACHOURY12 Jun 9, 2020 at 20:39 (3 year ago)
    Hello !
    please you have not replied to my email I receive every 5 days an email from wordpress of a problem related to your plugin, "Kuteshop Toolkit". I want you to solve this problem once and for all


    detect if an extension or a theme is causing a fatal error on your site, and notifies
    Here, WordPress found an error with one of your plugin, "Kuteshop Toolkit".

    Start by visiting your website (http://supplytech.ma/) to check for visible problems. Next, visit the page where an error was found (http://supplytech.ma/wp-admin/post.php?action=edit&post=14578) and check if any problems are visible.

    Please contact your host for assistance in resolving this issue.

    If you are looking for help with this problem, you may be asked for the following information:
    Current theme: Kuteshop (version 3.6.7)
    Current extension: Kuteshop Toolkit (version 1.4.8)
    PHP version 7.3.17

    Error details
    =======================
    An E_ERROR type error was caused in line 262 of the file /home/supplytebl/www/wp-content/plugins/kuteshop-toolkit/includes/shortcode.php. Error Message: Uncaught Error: Cannot use object of type WP_Error as array in /home/supplytebl/www/wp-content/plugins/kuteshop-toolkit/includes/shortcode.php:262
    Stack trace:
    # 0 /home/supplytebl/www/wp-includes/class-wp-hook.php(287): add_custom_template_for_vc ('')
    # 1 /home/supplytebl/www/wp-includes/class-wp-hook.php(311): WP_Hook-> apply_filters ('', Array)
    # 2 /home/supplytebl/www/wp-includes/plugin.php(478): WP_Hook-> do_action (Array)
    # 3 /home/supplytebl/www/wp-content/plugins/js_composer/include/classes/editors/popups/class-vc-templates-panel-editor.php(606): do_action ('vc_load_default ...')
    # 4 /home/supplytebl/www/wp-content/plugins/js_composer/include/templates/editors/partials/vc_welcome_block.tpl.php(6): Vc_Templates_Panel_Editor-> loadDefaultTemplates ()
    # 5 /home/supplytebl/www/wp-content/plugins/js_composer/include/templates/editors/backend_editor.tpl.php(41): require ('/ home / supplyteb ...')
    # 6 /home/supplytebl/www/wp-content/plugins/js_composer/include/helpers/helpers.php(978): require ('/ home / supplyteb ...')
    # 7 / home / supp

  • Customer

    Posted by: yame, Jun 10, 2020 at 08:08 (3 year ago)

    Hello,

    I replied to all your emails already.
    So could you please provide me again your admin account? I cannot access it now: https://prnt.sc/sx1qou
    And, please help me to take the screenshots for the location you see the error. Then I will check faster

    Awaiting your reply ...
    Regards,
    Yame
  • Customer

    Posted by: ELAACHOURY12, Jun 10, 2020 at 21:57 (3 year ago)

    hello mr I have a problem with your wordpress theme as you see on the photo that I sent by file attachments, I have understood nothing whats happen in my website

    this is exemple i dont insert this for my site web
    https://supplytech.ma/categorie-produit/supports/vinyles-decoupes/page/2/
  • Customer

    Posted by: ELAACHOURY12, Jun 10, 2020 at 22:15 (3 year ago)

    also when I hover over "Plugins" on the admin menu I don't get the usual popup submenu showing "Install New / Add / Editor". And when I click the Plugins menu I don't see those submenu options either.
  • Customer

    Posted by: ELAACHOURY12, Jun 10, 2020 at 23:58 (3 year ago)

    new passe word
  • Customer

    Posted by: ELAACHOURY12, Jun 11, 2020 at 10:34 (3 year ago)

    what happen?
  • Customer

    Posted by: ELAACHOURY12, Jun 11, 2020 at 11:10 (3 year ago)

    im waiting is not professionnel
  • Customer

    Posted by: ELAACHOURY12, Jun 11, 2020 at 11:49 (3 year ago)

    i end it by email no feedback also in this platform no return why
  • Customer

    Posted by: yame, Jun 12, 2020 at 11:00 (3 year ago)

    Hi,

    I am in all sites you provided. And I just see this error only: https://prnt.sc/sygo1w
    I will send this to my coder and he will check.

    - Start by visiting your website (http://supplytech.ma/) to check for visible problems. Next, visit the page where an error was found (http://supplytech.ma/wp-admin/post.php?action=edit&post=14578) and check if any problems are visible: I am in these 2 pages and I don't see any error:
    https://prnt.sc/sygop3
    https://prnt.sc/sygovs
    https://prnt.sc/sygp11

    - hover over "Plugins": Are you mentioning to these:
    https://prnt.sc/sygpgl
    https://prnt.sc/sygpm0

    So please check again and let me know if you still see any error. Pls provide the correct links and screenshots. It will be easier for me to check

    Thank you!
    Yame
  • Customer

    Posted by: ELAACHOURY12, Jun 12, 2020 at 11:32 (3 year ago)

    I paid a private technician, he solved the problem because you didn't answer me when I needed to.
    but there is another problem I will send you a photo



  • Manager

    Posted by: yame, Jun 13, 2020 at 09:10 (3 year ago)

    Yes, I also sent it to my coder and he will check for you soon.
    I will inform you again when I get his answer. Thank you!
  • Customer

    Posted by: ELAACHOURY12, Jun 13, 2020 at 10:12 (3 year ago)

    ok im waiting let now your ip adress because i have install security plugin ,
    it will block all foreign person
  • Customer

    Posted by: ELAACHOURY12, Jun 13, 2020 at 10:25 (3 year ago)

    please
    I need this information to confirm
  • Manager

    Posted by: yame, Jun 16, 2020 at 00:35 (3 year ago)

    I sent your accounts to my coder. Perhaps he checked. But I still don't get his feedback.
    I will ask him to continue and inform you soon. Thanks for your patience!
  • Manager

    Posted by: yame, Jun 18, 2020 at 02:59 (3 year ago)

    It's done. My coder fixed for you. Pls check again then let me know the result

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