• Customer

    How do I add currency drop down on top right header

    Posted by: n4navz Jun 4, 2020 at 06:25 (a month ago)
    Hi,

    I have to add currency on top left header & I have created the menu but it is not showing. How do i assign menu to top header left.

    It is showing in sample but when I remove the sample data & try to add I didnt find the option.

    I am using home style 14

    Regards,
    Viren

  • Customer

    Posted by: yame, Jun 4, 2020 at 09:22 (a month ago)

    Hi @n4navz,

    Could you please provide me your admin + ftp account?
    And take the screenshot for your issue then I will check faster for you

    Awaiting your reply soon...
    Regards,
    Yame
  • Customer

    Posted by: n4navz, Jun 4, 2020 at 14:34 (a month ago)

    Hi,

    Please see attached screenshots

    I need currency drop down on top header left as it was shown in demo. I have created the Menu as you can see.

    Regards,
    Viren
  • Manager

    Posted by: yame, Jun 5, 2020 at 03:03 (a month ago)

    Because you did not choose menu here: https://prnt.sc/su32uq
    I select the menu there, then on your homepage, the currency shows: https://prnt.sc/su3390
    Pls check and let me know
  • Customer

    Posted by: n4navz, Jun 5, 2020 at 08:18 (a month ago)

    HI,

    Ohh Thank you!!!
  • Manager

    Posted by: yame, Jun 5, 2020 at 09:51 (a month ago)

    You're welcome

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame
  • Customer

    Posted by: n4navz, Jun 5, 2020 at 15:02 (a month ago)

    Hi,

    How do i create footer like footer 19.

    Regards,
    Viren
  • Manager

    Posted by: yame, Jun 6, 2020 at 08:41 (a month ago)

    You can use the default template of theme to import.
    Pls create a new Footer and use it:
    https://prnt.sc/suthvr
    https://prnt.sc/sutifd

    Hope that it is useful for you. Thank you!
  • Customer

    Posted by: n4navz, Jun 6, 2020 at 12:39 (29 days ago)

    Hi,

    Thank you !! its worked...

    Regards,
    Viren
  • Manager

    Posted by: yame, Jun 7, 2020 at 10:33 (28 days ago)

    Thanks. And hope that you will rate for us with 5 stars on this website: https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624
    Thank you so much for your encouragement.

    Yame
  • Customer

    Posted by: n4navz, Jun 7, 2020 at 12:00 (28 days ago)

    Hi,

    I am facing issue while adding revslider I have manually imported the home-14 slider.. & try to add to home through wpbakery but it is not showing on browser.

    Regards,
    Viren
  • Manager

    Posted by: yame, Jun 8, 2020 at 10:53 (27 days ago)

    I guess that you still do not import correctly the theme. Your homepage is not completed. There is no content here.
    So if you agree, I will check and help you to re-install the theme

    Please think then let me know your intention.
  • Customer

    Posted by: n4navz, Jun 8, 2020 at 14:35 (27 days ago)

    Hi,

    I have add content to home page only revslider is creating issue. can you please check for me & I have installed the theme as per documentation if you think its not installed properly then you can re-install it.
  • Manager

    Posted by: yame, Jun 9, 2020 at 02:56 (27 days ago)

    My coder will check for you why the revo slider does not show on your site.
    I will inform you when he gives me the feedback
    Thanks for your patience!
  • Manager

    Posted by: yame, Jun 9, 2020 at 08:55 (27 days ago)

    Hi,

    I got the answer:

    It is because your site had some troubles during importing slider of Revolution. So you can create a new slider, it will show on your homepage.
    Pls try then let me know the result

    Regards,
    Yame
  • Customer

    Posted by: n4navz, Jun 9, 2020 at 12:52 (26 days ago)

    Hi,

    Yes new slider is show on homepage.. You mean to say import slider wont work?

    Have you reinstalled the theme? My styles & changes reset...

    Regards,
    Viren
  • Customer

    Posted by: n4navz, Jun 10, 2020 at 17:52 (25 days ago)

    Hi,

    As you said I have created new slider & saved. Till enabling Navigation option it works. But when I have enabled the Arrows & Bullets & saved it was not showing on page.

    even I have added 2 slides but it wont worked. Please check & help to resolve the issue.

    You can see SLIDER 1 which I have created for your reference.

    Need your help ASAP.

    Regards,
    Viren
  • Manager

    Posted by: yame, Jun 11, 2020 at 01:57 (25 days ago)

    I got it, Viren.

    I also asked the coder to check again. However, we have a lot of requests. So hope you will be more patient. We will try to check right now for you and I will inform you again

    Thank you so much!
  • Manager

    Posted by: yame, Jun 11, 2020 at 10:49 (24 days ago)

    You can check again. Pls clear the cache of your site and browser. We still see your slider: https://prnt.sc/sxtm9l

    Thank you!
  • Customer

    Posted by: n4navz, Jun 12, 2020 at 07:55 (24 days ago)

    Hi,

    I have change the slider to slider 2.. Nothing is coming.. As I said if you add new slider it comes only single image as you showed...Till enabling Navigation option it works. But when I have enabled the Arrows & Bullets & saved it was not showing on page.

    Can you please added slider 1 which I have created fresh and try.

    Regards,
    Viren
  • Customer

    Posted by: n4navz, Jun 12, 2020 at 08:18 (24 days ago)

    If you inspect the code you can see path of js & images as below.






  • Customer

    Posted by: n4navz, Jun 12, 2020 at 08:24 (24 days ago)

    //interactive.in/clients/vk/wp-content/plugins/revslider/public/assets/assets/dummy.png

    //interactive.in/clients/vk/wp-content/plugins/revslider/public/assets/js/rbtools.min.js?rev=6.2.12
  • Customer

    Posted by: n4navz, Jun 15, 2020 at 13:08 (20 days ago)

    Hi,

    Waiting for reply????

    Regard,
    Viren
  • Manager

    Posted by: yame, Jun 16, 2020 at 01:22 (20 days ago)

    Hi Viren,

    Is this the slide you want to show on your site: https://prnt.sc/t0ftam ?
  • Customer

    Posted by: n4navz, Jun 16, 2020 at 08:59 (20 days ago)

    Hi,

    Yes... what is the problem & now i can create new slider it will show??

    Regards,
    viren
  • Manager

    Posted by: yame, Jun 17, 2020 at 02:47 (19 days ago)

    You should config the Revo as this structure: https://prnt.sc/t14min
    Then all your sliders will show :)

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/22962624?s_rank=1 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame
  • Customer

    Posted by: n4navz, Jun 18, 2020 at 11:38 (17 days ago)

    Sure Will Give 5 stars and your good comments.
  • Customer

    Posted by: n4navz, Jun 18, 2020 at 11:40 (17 days ago)

    Hi,

    I want to disable the next / Previous Product option on Product detail page. Also want to disable More Offer tab as well.

    Attaching the screenshot for reference.
  • Manager

    Posted by: yame, Jun 19, 2020 at 02:36 (17 days ago)

    I sent your accounts to my coder already and he will check for you soon
    Thanks for your patience!
  • Manager

    Posted by: yame, Jun 19, 2020 at 02:49 (17 days ago)

    You can use css to do this:

    .ocolus-product-pagination{
    display: none !important;
    }
    #tab-title-singleproductmultivendor{
    display: none !important;
    }
    #tab-singleproductmultivendor{
    display: none !important;
    }

    Remember to back up this if you want to update the theme in the future.
    I am also waiting for your rating ^^
    Thank you!
    Yame
  • Customer

    Posted by: n4navz, Jun 20, 2020 at 08:08 (16 days ago)

    Hi,

    Thank you!!! for updates. It is any option to disable that through admin (Next / Prev & Offer tab).

    Also am trying to change font through theme option but it wont reflect can you please help to resolve it. (attached screenshot).

    Sure will give 5 star & comment dont worry about that.

    Regards,
    viren
  • Manager

    Posted by: yame, Jun 23, 2020 at 04:25 (13 days ago)

    Could you please let me know where you want to change the font on your site?
    The font in Theme Options just changes for some elements, not the entire theme. Pls take the screenshot then I will check for you
  • Customer

    Posted by: n4navz, Jun 27, 2020 at 07:39 (9 days ago)

    I have already attached the screenshot.. I want for element only.
  • Customer

    Posted by: n4navz, Jun 27, 2020 at 08:35 (9 days ago)

    Hi,

    Even when am trying to add the ocolus products carousal with product category it is not showing on front end.

    Can you please look into it asap. Do I missing some settings. Attaching the screenshots

    Regards,
    Viren
  • Manager

    Posted by: yame, Jun 28, 2020 at 03:46 (8 days ago)

    I see your issue. I will send to my coder and he will check for you soon
    Thanks for your patience!
  • Customer

    Posted by: n4navz, Jun 30, 2020 at 06:44 (6 days ago)

    Any update!!!
  • Customer

    Posted by: n4navz, Jul 5, 2020 at 07:31 (a day ago)

    Hi,

    Any Update on my query.. it is almost 1 week??

    Regards,
    Viren
  • Customer

    Posted by: n4navz, Jul 5, 2020 at 07:41 (a day ago)

    Hi,

    Now product is visible & working. But I guess the whole theme folder is replaced. Have to taken a backup of theme folder? Because I don't have backup & whole my custom CSS is gone.

    Regards,
    Viren
  • Manager

    Posted by: yame, Jul 6, 2020 at 07:06 (2 hours ago)

    Hi,

    My coder gave me the feedback from the last weekend but I have a lot of requests so I forgot it :( I am sorry.
    He said that it was because of this plugin: https://prnt.sc/tcjmtm When you disable this plugin, then your settings for the shortcode Products will be applied in your site (Maybe your configuration for this plugin is wrong anywhere). So you can disable this plugin or use Dokan site. Pls check again then let me know the result

    Thank you!
  • Customer

    Posted by: n4navz, Jul 6, 2020 at 07:26 (2 hours ago)

    Hi,

    Yes. But what about my style I have created I think the developer replaced the theme folder so whatever CSS I wrote on style.css in theme folder & the code in theme pages like header & other pages got overwrite.

    Please ask your developer if he had backup of my files. Because I don't have latest backup otherwise I have to do it all again.

    Regards,
    Viren
  • Manager

    Posted by: yame, Jul 6, 2020 at 08:05 (an hour)

    I am reading again this ticket. From the beginning, my coder did not update anything for you. We just gave you the solution, the css code and you added for your site. And I always ask you to backup all the changes. We do not have any backup file for your site :(

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