• Customer

    Importing the demo data

    Posted by: christian68 Jun 4, 2020 at 05:45 (4 year ago)
    HI i am trying to import the design on my existing site, so that i have a new theme but when i import the theme it deleted my previos Products where as i want just to change the theme,use your Demo 8 on my new theme can you check why while importing the demo, it deletes my previos data?
    all i need is to get rid of my existing theme and have the new one i bought from you to be applied and use that
    i dont wana delete my pages, categories, and products

  • Customer

    Posted by: yame, Jun 4, 2020 at 13:29 (4 year ago)

    Hi @christian68,

    Yeah, I see that you are using another theme. So when you import demo data, all your own contents, images, products will be lost.
    If we build each page for you, it will take a lot of time and we do not support for this job.
    You can do back up everything, I will install the theme and import demo data in your fresh WordPress then you can add back your products

    Do you think so?
    Regards,
    Yame
  • Customer

    Posted by: christian68, Jun 4, 2020 at 14:37 (4 year ago)

    But it sould not be like this, i have seen other themes as well
    all i want that my existing products remain there, categories remain there and i just have a new theme installed with demo 8...
    installing new theme and having impoert the template must not effect existing data and its media
    last time i was using electro theme then i moved to chromium . now i want to move to this thats why i bought iy
  • Manager

    Posted by: yame, Jun 5, 2020 at 04:13 (4 year ago)

    If you still want to install the theme and keep everything remaining on your site, please contact the Installation service. Because there are a lottttt of thing to do when import manually

    Thank you!
  • Customer

    Posted by: christian68, Jun 8, 2020 at 15:01 (4 year ago)

    I have paid when i get a response sir
  • Manager

    Posted by: yame, Jun 9, 2020 at 03:32 (4 year ago)

    Oh. I did not get your email so I don't know, I will check right now. Thank you!
  • Customer

    Posted by: christian68, Jun 10, 2020 at 04:43 (4 year ago)

    been one day no update sir ?how much time ?
  • Customer

    Posted by: christian68, Jun 11, 2020 at 05:09 (4 year ago)

    NO one is responding me its been a long time now sir?
    i have paid and i am waiting for response

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