Kutethemes

Customer

I can't import the demo content

Posted by: simupa May 25, 2020 at 23:01 (5 year ago)

while Importing Demo content, I uploaded content.xml file and clicked on upload file and import button. After Assign Authors session I selected all the fields (Refer the screenshot) and checked download and import file attachments and submitted. but I am getting "Error 404 Not Found" page. So please do the needful to import demo content.

Thank you.

screenshot1-5ecc4e397a7e0.png

Customer

Posted by: simupa, May 26, 2020 at 00:18 (5 year ago)

I want to install Demo 01
Customer

Posted by: simupa, May 26, 2020 at 00:46 (5 year ago)

Which version should I Upload in Appearance -> themes KuteShop Theme version 1.x or KuteShop Theme version 3.x.
I have downloaded and upload "Installable Wordpress file only" in themes. Please do the needful
Customer

Posted by: yame, May 26, 2020 at 09:56 (5 year ago)

Hi,

I will help you to install the theme. I will reset your site and re-install from scratch.
So please let me know the homepage you want, and provide me your ftp account also. I will check and help you

Regards,
Yame
Customer

Posted by: simupa, May 26, 2020 at 11:32 (5 year ago)

Please find the login credentials. I want to install Demo 01.
Customer

Posted by: simupa, May 26, 2020 at 19:25 (5 year ago)

Hello,
Appreciate your early reply, I am waiting for your comments.
thanks
Manager

Posted by: yame, May 27, 2020 at 08:25 (5 year ago)

We are trying.
I will inform you when we finish. Thanks for your patience!
Customer

Posted by: simupa, May 27, 2020 at 08:44 (5 year ago)

I appreciate your response.
Please let me know once you are done. Then only I can go further.
Waiting for your reply.
Customer

Posted by: simupa, May 27, 2020 at 09:48 (5 year ago)

Please finish it as soon as possible. Because It's really urgent. Our team is waiting for your response.
Customer

Posted by: simupa, May 27, 2020 at 18:01 (5 year ago)

Hello Yame,

We look forward to hearing from you. Only then will we be able to go further,
So please does the needful as soon as possible.
Customer

Posted by: yame, May 28, 2020 at 07:32 (5 year ago)

I think it is the reason why we tried many times for you but it was still not successful: https://prnt.sc/sp86mk
We could not extract the zip file for your site. So please contact your hosting manager to enable it then let me know

PS: My coder told me to provide you the new account of Cpanel. I put in the Secret information box below. Thanks!
Customer

Posted by: simupa, May 28, 2020 at 08:21 (5 year ago)

I have enabled ZipArchive. Please try it and let me know.
I have provided the Cpanel details below, please respond me faster(important).
Customer

Posted by: simupa, May 28, 2020 at 09:06 (5 year ago)

Cpanel login URL
Customer

Posted by: simupa, May 28, 2020 at 15:58 (5 year ago)

Hello Yam,
I appreciate your efforts for a solution for us.
But I found the response time was so slow from your end. As my client pushing me on to show the demo content. i cant wait so long. its been more than 3 days and I can't find a solution from your side
I request you, could it be little faster?

or else I would go for a refund.
its killing my time.

looking for your reply
Customer

Posted by: simupa, May 28, 2020 at 09:22 (5 year ago)

Urgent
Manager

Posted by: yame, May 29, 2020 at 00:39 (5 year ago)

It's done for you with homepage 01. Pls check your site and let me know the result

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