• Customer

    SLOW THEME - TEMA LENTO

    Posted by: grupoagroport May 20, 2020 at 06:38 (3 year ago)
    Solicito devolución de mi dinero. Se pudo instalar el tema PERO para editar como para revisar los cambios debo ESPERAR VARIOS MINUTOS. POCO PRÁCTICO Y "LENTO". LLEVO COMPRANDO EN THEMEFOREST DESDE HACE TIEMPO Y NUNCA HABIA PASADO ALGO ASÍ.

  • Customer

    Posted by: yame, May 20, 2020 at 10:34 (3 year ago)

    Hi,

    I replied to your other ticket also.

    I tested the theme in a test site and the theme is still be installed successfully without any problem.
    We still do not have a chance to check on your site and we are efforting to help you solve this problem. We can support you via Skype or help you to install the theme via Teamviewer. Hope that you will understand

    Regards,
    Yame
  • Customer

    Posted by: revenuesrl, Jun 23, 2020 at 12:51 (3 year ago)

    I have the same problem with my site www.caffeonline.net. How can I improve the browsing speed?
  • Manager

    Posted by: yame, Jun 24, 2020 at 11:21 (3 year ago)

    Hi @revenuesrl,

    I see that your support period was expired. So please extend your support and submit a new ticket, we will check for your issues

    Thank you!

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