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  • Customer

    Posted by: yame, May 19, 2020 at 02:46 (3 year ago)

    Hi @edu_pixel,

    I also see this. I sent your accounts to my coder already. He will check soon.

    I will inform you when he gives me feedback. Thank you!

    Regards,
    Yame
  • Customer

    Posted by: edu_pixel, May 19, 2020 at 08:00 (3 year ago)

    Hi.

    Tell your programmer that I have put this css in /wp-content/plugins/ovic-addon-toolkit/includes/options/assets/css/options.min.css

    # ovic-select-preview-modal {
    display: none! important;
    }

    At the moment I can work, but I don't think it's the solution.

    Thanks.
  • Manager

    Posted by: yame, May 19, 2020 at 09:46 (3 year ago)

    Hi,

    My coder said that you should update the theme and Toolkit plugin to the latest version, your issue would be solved.

    Pls try and let me know the result
    Regards,
    Yame
  • Customer

    Posted by: edu_pixel, May 19, 2020 at 12:45 (3 year ago)

    Hi.

    I have the latest version of the template installed. Where is the update?

    Thanks.

    Captura-de-pantalla-2020-05-19-a-las-14.43.51-5ec3d4da6a819.jpg
  • Customer

    Posted by: edu_pixel, May 20, 2020 at 08:03 (3 year ago)

    Hi.

    Any news?

    Thanks.
  • Manager

    Posted by: yame, May 20, 2020 at 10:45 (3 year ago)

    Yes and now the popup is gone: https://prnt.sc/skajy8 Pls check again
  • Customer

    Posted by: edu_pixel, May 21, 2020 at 07:59 (3 year ago)

    Hi.

    The pop-up continues to appear. Before it did not come out because I have this css code in /wp-content/plugins/ovic-addon-toolkit/includes/options/assets/css/options.min.css

    # ovic-select-preview-modal {
    display: none! important;
    }

    But if I remove the css code it keeps coming out of the pop-up.

    Thanks.
  • Manager

    Posted by: yame, May 22, 2020 at 01:34 (3 year ago)

    I don't know if you still apply the css or not. But right now I don't see the popup anymore: https://prnt.sc/slffzo

    And I see that Toolkit plugin in your site is still in the lower version: https://prnt.sc/slffe3. Pls update to get the latest feature.

    Thanks!
  • Customer

    Posted by: edu_pixel, May 22, 2020 at 08:19 (3 year ago)

    I have updated the plugin and it works. Thank you.
  • Manager

    Posted by: yame, May 22, 2020 at 09:19 (3 year ago)

    Yeah I told you to update theme and plugin also in the last reply :D
    You might forget.
    So do you have any problem with this ticket? If not, I will close it.

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame

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