• Customer

    Problem importing the demo

    Posted by: adebayo23 May 14, 2020 at 13:08 (a month ago)

    I have installed the theme, but am having issue importing the sample data.

    Am getting an error message “invalid sample data”.

    Wordpress login

    Username: shopmanager
    Password: SHOP-MANAGER@#

    Please help.

  • Customer

    Posted by: yame, May 15, 2020 at 01:16 (a month ago)

    Hi @adebayo23,

    Firstly, you should not post your admin account publish here. It is not safe for your site. You should change the pw and provide the correct one in Secret information box below.

    I guess that you still do not import successfully the theme. So pls provide me your ftp account, let me know the homepage you want then I will check and help you

    Awaiting your reply soon ...
  • Customer

    Posted by: adebayo23, May 15, 2020 at 10:12 (a month ago)

    Thank you for your response.

    I want template 13.

    See login details in the security information.

    Thank you.

  • Manager

    Posted by: yame, May 16, 2020 at 01:44 (a month ago)

    Thanks I see.

    But your FTP account is lacking of the server. I just see username and pw only. Pls take a look and provide me the server also
  • Customer

    Posted by: adebayo23, May 16, 2020 at 07:09 (a month ago)

    See details below
  • Manager

    Posted by: yame, May 16, 2020 at 07:31 (a month ago)

    There is nothing, no folders here: https://prnt.sc/shsr0o

    Could you check it again, please?
  • Customer

    Posted by: adebayo23, May 16, 2020 at 08:16 (a month ago)

    Use this
  • Customer

    Posted by: adebayo23, May 16, 2020 at 11:20 (a month ago)

    Please don't worry importing the theme again, I will start the development from scratch myself, this is taking too long, my delivery date is Monday and am yet to start anything.

    Thank you.
  • Manager

    Posted by: yame, May 17, 2020 at 10:52 (a month ago)

    Hmm okay. So pls let me know when you can do it



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