• Customer

    Biolife

    Posted by: Serg9907 May 10, 2020 at 09:49 (a month ago)
    Biolife theme, I can not add a new theme (theme #14)
    thank you

  • Customer

    Posted by: yame, May 11, 2020 at 07:31 (a month ago)

    Hi,

    Your admin account is not correct.

    If you want to change into another homepage, pls negative to here: https://prnt.sc/sejgsn
    If you have any questions, pls provide me again your admin account and take the screenshot for your issue. Then I will check for you

    If you satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame
  • Customer

    Posted by: Serg9907, May 11, 2020 at 09:26 (a month ago)

    Hello,thank you for reply.
    i was just able to add theme #12, not theme #14. thank you
  • Manager

    Posted by: yame, May 11, 2020 at 10:57 (a month ago)

    Yeah great. So do you need any support in this ticket?
    If you have the new questions with the theme, pls submit a new ticket and provide account, I will check for you

    I also hope that you will rate with 5 stars for the team. Thank you so much!

    Regards,
    Yame
  • Customer

    Posted by: Serg9907, May 12, 2020 at 11:20 (a month ago)

    sorry, again. im trying to update a new theme.
    i need theme # 14, so when im trying to install it, i getting an error.
    thank you
  • Manager

    Posted by: yame, May 13, 2020 at 04:06 (a month ago)

    Hi,

    It is because this homepage has the new data so if just only updating theme, there will no homepage 14 for you (it is just the page)
    I already imported manually the template of Home 14 for your site and now you can build your own data inside
    The second way is that you have to import demo data from the scratch then you will get full data from demo

    If you choose the 1st way, just simply build your data into the site.
    Thanks!

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