• Customer

    Issues with Biolife

    Posted by: damian_evans May 4, 2020 at 18:42 (5 year ago)
    Hello.

    I am having multiple issues with this theme, however managing to resolve them one by one, but this one I cannot solve, although I am sure it will turn out to be easy.

    On the Special Offers there is an issue I have noticed, as you will see from the attached image:

    1) You have spelled Available incorrectly - one of several spelling errors through the theme. Can you please tell me how I can correct this one?
    2) The Special Offer is showing I have zero in stock and 10 already sold - this is the wrong way round - I have 10 in stock and have sold zero - how do I correct this please?
    3) Behind the special offer and the full width of the row is a white background, that appeared after I moved the column to a different location - how do I remove this please? The Design Options in the special offers is not showing a white background, neither is the row.

    Please provide answers here so that other people who have the same issue can resolve. I haven't given admin access as you shouldn't need for these 3 issues.

    I really like the look of the theme, which is why I purchased it despite it being one of the most expensive wordpress themes on Themeforest - I do have to say after using dozens of other themes in the past, Biolife needs properly bug testing - you should not have released it - especially for the money you are charging. It should be in beta until issues are resolved.

    Saying that, I hope you do manage to resolve them, but you need to increase your update schedule.

    Thanks

  • Customer

    Posted by: yame, May 5, 2020 at 09:47 (5 year ago)

    Hi,

    Pls provide me your admin + ftp account. And take more screenshots for all your issues. Then I will check faster.

    Awaiting your reply soon ....
    Regards,
    Yame

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