• Customer

    Can't able to import the demo content

    Posted by: Enyxa May 1, 2020 at 22:12 (5 year ago)
    I have bought kuteshop 3.6 version. when i am going to import the demo it's not importing the demo content and also it's showing only one demo .. so what should i do now ?
    I have using latest version of the kuteshop theme

  • Customer

    Posted by: yame, May 2, 2020 at 06:30 (5 year ago)

    Hi,

    I have took a look into your site and I guess that your import demo data process might be not completed.

    I will help you to re-install the theme from the scratch. I will reset your whole site. Pls let me know the home page you want to import and provide me your cPanel / FTP account also.

    Waiting your reply soon ...
    Regards,
    Yame
  • Customer

    Posted by: Enyxa, May 2, 2020 at 09:30 (5 year ago)

    Hi, this is the wordpress access . Can you do it with just wordpress access ?? check secret info box
  • Customer

    Posted by: Enyxa, May 2, 2020 at 09:46 (5 year ago)

    Also I wanted to import demo 1
  • Customer

    Posted by: Enyxa, May 3, 2020 at 00:40 (5 year ago)

    hello please help me to import the demo 1 on my website . I have shared my wp admin access into the secret info box. please import . as soon as you can
  • Manager

    Posted by: yame, May 3, 2020 at 13:25 (5 year ago)

    We cannot upload and activate the theme for your site via admin site. You may have some elements need to check in php.ini file in your hosting.
    Pls provide me your admin / cPanel account, I will try to upload theme there. Thanks!

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