HomeSupport systemWordPressBiolifeFooter missing - fresh install
  • Customer

    Footer missing - fresh install

    Posted by: nymphbyte Apr 29, 2020 at 12:57 (3 year ago)
    I have a problem with my fresh demo install. Footer is not shown or can be changed. Header change works.I see others have the same problem. Is there a theme update to solve this?

    P.S. I added the domain, but the final domain will be different (this is dev server)
  • Customer

    Posted by: yame, Apr 29, 2020 at 23:30 (3 year ago)

    Hi,

    Could you please provide me your admin account? I would like to check in your site then will give you the correct answer

    Awaiting your reply soon ...
    Regards,
    Yame
  • Customer

    Posted by: nymphbyte, Apr 30, 2020 at 09:47 (3 year ago)

    Added
  • Manager

    Posted by: yame, May 1, 2020 at 02:01 (3 year ago)

    Thanks.
    Yes the problem about missing Footer when updating Toolkit occur on some other clients' sites.
    I am asking for coder to check again. Thank you so much for letting me know. If possible, pls provide me your ftp account also. My coder may update for you when he can figure it out.

    I will inform you when my coder gives me the feedback.
    Regards,
    Yame
  • Manager

    Posted by: yame, May 1, 2020 at 10:11 (3 year ago)

    Hi,

    My coder fixed for you and now your footer is showing: https://prnt.sc/s94k69
    Pls check again your site then let me know the result

    Regards,
    Yame
  • Customer

    Posted by: nymphbyte, May 4, 2020 at 08:38 (3 year ago)

    Seems everything is working now. What was the cause of error?
  • Manager

    Posted by: yame, May 5, 2020 at 00:45 (3 year ago)

    It is because of the code from theme. My coder fixed it for you and he will update for demo later.

    If you satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame

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