HomeSupport systemWordPressBiolife Not able to Edit the Footer as ...
  • Customer

    Not able to Edit the Footer as No footer builder is enabled

    Posted by: schidre Apr 28, 2020 at 17:00 (3 year ago)
    Not able to see the footer builder options
  • Customer

    Posted by: yame, Apr 29, 2020 at 04:36 (3 year ago)

    Hi,

    Pls provide me your admin + ftp account of your site.
    Then take some screenshots for your issue then I will check faster

    Awaiting your reply soon ...
    Regards,
    Yame
  • Customer

    Posted by: schidre, Apr 29, 2020 at 10:34 (3 year ago)

    Do u want me to share the access to Admin of my website ?
    WP_footer_Issue-5ea95839375ef.png
  • Customer

    Posted by: schidre, Apr 29, 2020 at 12:58 (3 year ago)

    I have given you all the access.. i have added lot of information, Also i am not able to see the mega menu , Text beside the search box in Mobile .. Pls help to fix all..
  • Manager

    Posted by: yame, Apr 29, 2020 at 23:35 (3 year ago)

    Thanks. I will not change anything in your site. I just provide you the guideline so that you can do by yourself.
    1. https://prnt.sc/s8b23f: You can refer this document to understand how it will work: https://biolife.kutethemes.net/documentation/documentation/faqs/how-to-use-wpbakery-page-builder-for-pages/

    2. Missing Footer: In Theme Options, you chose HS 24 Footer is your footer. But you still do not have any content for this Footer: https://prnt.sc/s8b3cb So it cannot show. Pls build content or choose another Footer builder then check again.

    Regards,
    Yame
  • Customer

    Posted by: schidre, Apr 30, 2020 at 09:45 (3 year ago)

    yeah footer Builder is working but still whatever we do there in its not reflected on pages .. Site has become very slow for the visitors and customers and also not able to see the Top menus in Mobile .. How to make it visible on mobile
  • Manager

    Posted by: yame, May 1, 2020 at 01:55 (3 year ago)

    Yes the problem about missing Footer when updating Toolkit occur on some other clients' sites.
    I am asking for coder to check again. Thank you so much for letting me know

    Speed of site: I still see that it loads quite fast. It takes about 2-3 seconds to load completely.

    I will inform you when my coder gives me the feedback.
    Regards,
    Yame
  • Manager

    Posted by: yame, May 1, 2020 at 10:06 (3 year ago)

    This is the guideline that you can do (we would like to do it for you but you said that do not touch into your site so we will give you the way to do it)
    Pls remove this https://prnt.sc/s94hhl in file functions.php then your Footer will show. We will update it in the latest version theme later

    Regards,

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