• Customer

    Header style not changing

    Posted by: ericabowersxox Apr 20, 2020 at 16:51 (3 months ago)
    I am trying to change the header to style 6 and it won't let me change to any other style but the default one when I save. It uploads my logo fine but the header style isn't working.

  • Customer

    Posted by: yame, Apr 21, 2020 at 06:52 (3 months ago)

    Hi,

    Pls provide me your admin account, then I will check for you

    Regards,
    Yame
  • Customer

    Posted by: ericabowersxox, Apr 21, 2020 at 21:52 (3 months ago)

    attaching
  • Manager

    Posted by: yame, Apr 22, 2020 at 04:34 (3 months ago)

    Thanks.
    It is because you still enable Meta box mode. I disable it for you and select header 06: https://prnt.sc/s3pv0s then now your site is working with Header style 06: https://prnt.sc/s3pv73 Pls check again your site then let me know if you need helps.

    Regards,
    Yame
  • Customer

    Posted by: ericabowersxox, Apr 22, 2020 at 21:17 (3 months ago)

    Is it possible to just disable the prebuilt menus and make it so I can use "Groovy Menus" instead. When I tried to use Groovy Menus it just kinda smushed them together..I really don't like how the mobile header is coming out on your theme. My logo is just massive and then there's just little close up boxes for the menu with no customization. Really not a fan of that mobile header. The only header option that I like that I can get to work has these currency and language options stuck on there and we only sell to USA in US dollars in english. Header style 3 still isn't even working.
  • Manager

    Posted by: yame, Apr 24, 2020 at 08:34 (3 months ago)

    Sorry because the server was interrupted yesterday so I could not check your ticket timely.

    You should describe what you want by the screenshot, then it will be easier to understand. I will give you the correct answer
    Thank you!

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