• Customer

    page error

    Posted by: scknr Apr 20, 2020 at 09:00 (5 year ago)
    I have now put the site in maintenance mode. There is no access to the site, except for administrators. I made a category of products. But inside a category is definitely not working. it gives an error. I shared the screenshot with you in the attachment. Could you test the site in a different area by doing COOMING SOON MODE OFF to test after the process is finished? sometimes it works when logged in, but not on visitors.


    faulty main category; BESLENME ZAMANI, faulty subcategory BESLENME SETİ

    I delete these two categories, I put the products under another main category, I create a sub-category there. The products open there smoothly.

  • Customer

    Posted by: yame, Apr 20, 2020 at 09:24 (5 year ago)

    Hi,

    Yes, I understand your issue.
    I will send your issue to my coder and he will check for you. Pls provide me your ftp account also. He will check in code if needed.

    Thank you!
    Regards,
    Yame
  • Customer

    Posted by: scknr, Apr 20, 2020 at 10:27 (5 year ago)


    the subject is a little urgent. we have to solve today.

    Can you give information if you change the theme function file?

    I shared the ftp account information privately
  • Customer

    Posted by: scknr, Apr 20, 2020 at 14:26 (5 year ago)

    ???
  • Manager

    Posted by: yame, Apr 21, 2020 at 03:08 (5 year ago)

    I sent to my coder and he will check soon.
    Also, your ftp account is not correct: https://prnt.sc/s31g3x
  • Manager

    Posted by: yame, Apr 22, 2020 at 04:07 (5 year ago)

    Have you changed your admin account?
    We cannot access to it. And pls provide your ftp account also. Thanks!

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