• Customer

    Attribute swatches not compatible with dokan variable products.

    Posted by: hacioglu Apr 15, 2020 at 09:21 (5 year ago)
    Hi

    problem: https://prnt.sc/rzol5o

    here is the detailed description:
    my vendors can not select product attributes while creating variable products

    I created as admin some product attributes https://prnt.sc/rzolfd
    Attention: Some has the type box layout! These won't work later

    I then login to my vendor account: http://kazelexpoonline.com/en/my-account


    **password in the secret section


    go to products:

    select : Crumpler The Drewbob 200 and edit it
    https://kazelexpoonline.com/en/product/crumpler-the-drewbob-200/edit/

    change product type to variable.

    In the Attribute and Variation section

    select Color as attribute and check "used for variation"

    You will see that you can not add any values.
    https://prnt.sc/rzol5o

    Only attrributes which have not this box layout type can be used

    Please help, thanks

  • Customer

    Posted by: hacioglu, Apr 15, 2020 at 11:41 (5 year ago)

    Before you asked, it is my about my registered domain https://kazelexpoonline.com
  • Customer

    Posted by: yame, Apr 16, 2020 at 09:59 (5 year ago)

    Hi,

    I sent your issue to my coder already. I will inform you when I get his feedback.

    Thank you so much for your patience.

    Regards,
    Yame
  • Manager

    Posted by: yame, Apr 16, 2020 at 10:16 (5 year ago)

    Also, we cannot reach into your dashboard of site: https://kazelexpoonline.com/wp-admin/ => https://prnt.sc/s0fxdv
    We need to check the attributes you created. So pls check again. Thanks!
  • Customer

    Posted by: hacioglu, Apr 16, 2020 at 11:00 (5 year ago)

    Thank you for your answer
    There has been a cookie issue I guess. I had the same issue.
    please delete your cookies https://prnt.sc/s0gtsi
    then restart chrome, or try in private mode
    but don't forget to restart your browser, thanks
  • Customer

    Posted by: hacioglu, Apr 16, 2020 at 11:01 (5 year ago)

    you can also try with a different browser, it is definetely a cookie issue
  • Customer

    Posted by: yame, Apr 17, 2020 at 02:17 (5 year ago)

    I tried in another browser with the private window and this is what I got: https://prnt.sc/s0wfgs

    It's hard to reach into your site. I see your complain and I will support for you via Skype if you want. Pls add mine (in the secret information box). I will support directly for you
  • Customer

    Posted by: hacioglu, Apr 17, 2020 at 08:09 (5 year ago)

    I really want to cry. I am working currently on my site but you can not login to my admin area? My skype name is hakikihacioglu. You said, you sent me your skype name but I can not see any secret information. 2 days past, and we still can not work. You don't know, that I can loose my job now. I realy thought, your theme supports dokan. It was an error.
  • Customer

    Posted by: hacioglu, Apr 17, 2020 at 08:14 (5 year ago)

    https://prnt.sc/s10ye4

    There is no skype information about you
  • Customer

    Posted by: hacioglu, Apr 17, 2020 at 08:41 (5 year ago)

    All browser work. I don't understand your problem
    Safari: https://prnt.sc/s11hia
    Firefox: https://prnt.sc/s11hzf
    Chrome: https://prnt.sc/s11ijw
  • Customer

    Posted by: hacioglu, Apr 17, 2020 at 09:51 (5 year ago)

    Ok, I received your skype via mail. Please let's do this.
  • Customer

    Posted by: hacioglu, Apr 17, 2020 at 10:57 (5 year ago)

    in the plugins folder: dokan-pro/templates/products/edit/html-product-attribute.php
    Line: 36



    Your swatch attributes have the type box_style. I think this is why it is not working.
    You never tested your theme with the pro version of dokan, right? Please correct this error. I don't want to chase bugs
  • Customer

    Posted by: hacioglu, Apr 17, 2020 at 12:13 (5 year ago)

    If I add box_style as an option I can add values, but this time your wpml supporting template does not show the swatches in different languages.
    English: https://kazelexpoonline.com/en/product/seater-upholstere-nordic-sofa/
    Turkish: https://kazelexpoonline.com/product/seater-upholstere-nordic-sofa/
  • Manager

    Posted by: yame, Apr 18, 2020 at 01:28 (5 year ago)

    I did add my Skype id. ANW, I got your message. Pls let me know when you are online

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