HomeSupport systemWordPressOcolusHow to edit the MegaMenus
  • Customer

    How to edit the MegaMenus

    Posted by: houndlounge Mar 30, 2020 at 23:33 (5 year ago)
    For my main navigation bar, I want to change the primary menu sub-categories but keep some of the the headings, e.g. shop and vendor. But to do this I need to edit a load of code related to these MegaMenus (as per attached screenshot). It's not clear how I access this or how easy it is to change. For example, under shop, I just want my product categories (not layout, sidebar etc.) But I want to keep the format of the MegaMenu with side images.

    Also, I want to create some new menu options that link to my homepage sections (e.g. best sellers, gift ideas) but it's not clear how to do that. Can you advise me please
    Screenshot-2020-03-31-at-00.29.58-5e8281bc6c68f.png
  • Customer

    Posted by: yame, Mar 31, 2020 at 04:04 (5 year ago)

    Hi,

    It is because you still do not config for WPBakery Page Builder plugin: https://prnt.sc/rpvet6

    Now you can edit your pages with shortcodes

    Regards,
    Yame
  • Customer

    Posted by: houndlounge, Mar 31, 2020 at 10:28 (5 year ago)

    Ok that helps - thanks. I now have two new problems:

    1. When I click on the Settings button of a menu item and make changes, it never actually saves. It says 'Saving' top right, but just hangs for minutes. I've tried it on two different browsers. Please see screenshot. It means I can never get rid of the 'New' and 'Hot' icons and I can't change the menu titles. There's also no way of getting back to the WP dashboard from this screen.

    2. I can't connect the theme to Dokan lite. It needs to eventually run as a multi-vendor site, but even though I have set-up the Dokan page settings to point to your pages (eg Vendor dashboard), nothing works. When I go to the vendor dashboard page, there are no Dokan widgets I can add to the page.

    Thanks..
    Screenshot-2020-03-31-at-11.04.04-5e831b5561115.png
  • Manager

    Posted by: yame, Apr 1, 2020 at 08:53 (5 year ago)

    My coder is checking for you and I will inform you when I get his feedback.

    Thanks for your patience!
  • Customer

    Posted by: houndlounge, Apr 1, 2020 at 13:46 (5 year ago)

    Hi, thanks for response. To update, I've now added the Dokan shortcodes so that has fixed problem (2).

    However, I now have a problem when I try to add a new product to a vendor store. Three things are happening:

    1. the form is transparent so you can see the dashboard behind it
    2. it's not possible to select any categories from the dropdown (even though I have product categories added to the site
    3. it won't accept any tags.

    I attach a screenshot.

    Could you please look into this asap please as I'm working full-time on creating this site.

    Thanks...
    Screenshot-2020-04-01-at-12.54.53-5e849b19d656e.png
  • Customer

    Posted by: houndlounge, Apr 2, 2020 at 10:34 (5 year ago)

    Hi Yame, I am going to open two new tickets with two new problems. But I still urgently need a solution to the Dokan 'add new product' screen problem above. I cannot purchase Dokan Pro until I know it works well with your theme. So please try and find a solution to this in next 24 hours, otherwise I'll need to request a refund from Themeforest and buy a new theme. Thanks...
  • Manager

    Posted by: yame, Apr 3, 2020 at 02:04 (5 year ago)

    I know that you are hurry up. And my coder is also trying to find the solution for you.
    Please be more patient. I will inform you when he gives me the feedback.

    Please provide me your ftp account so that he will check in code if needed. Thank you!
  • Customer

    Posted by: yame, Apr 3, 2020 at 03:54 (5 year ago)

    Hi,

    My coder fixed this bug in the new version of theme. I will provide you the update theme package so please update for your site then let me know the result

    Hope that it can solve your problem
    Thank you!
  • Customer

    Posted by: houndlounge, Apr 3, 2020 at 12:11 (5 year ago)

    Hi Yame, thank you so much - your new theme does solve the Dokan problem. Great work.

    My original issue no 1 is still not solved. It relates to updating the 'Settings' of a menu. Here is the problem:

    "1. When I click on the Settings button of a menu item and make changes, it never actually saves. It says 'Saving' top right, but just hangs for minutes. I've tried it on two different browsers. Please see screenshot. It means I can never get rid of the 'New' icon above my shop and I can't change the menu titles. There's also no way of getting back to the WP dashboard from this screen. "
  • Manager

    Posted by: yame, Apr 4, 2020 at 10:09 (5 year ago)

    Ahh yeah. I told to my coder again and he will check for you
  • Manager

    Posted by: yame, Apr 7, 2020 at 06:51 (5 year ago)

    As my coder checked, it was still saved. Just because it is not closed automatically the edit popup. It is still the error that we try to figure it out. So temporarily, please Save your changing then click the X button. Or redirect to mega menu panel to build: https://prnt.sc/ruicjd

    Thank you!
  • Customer

    Posted by: houndlounge, Apr 9, 2020 at 22:28 (5 year ago)

    Hi, I tried both of these but it didn't work. Your message wasn't clear but I think you said you are still trying to fix it. So I will wait a few days. Thanks...
  • Manager

    Posted by: yame, Apr 10, 2020 at 09:26 (5 year ago)

    https://prnt.sc/rwmyvb
    https://prnt.sc/rwmzk2

    I still can save the setting.
    I told you that my coder is still trying to find out the way to fix. So temporarily, you can config for menu, then click save, then click X button to close: https://prnt.sc/rwn0pc then Save Menu: https://prnt.sc/rwn0z2 Your settings will still be saved.
    When we can figure it out, we will let you know and update

    Thank you for your understanding!
  • Customer

    Posted by: houndlounge, Apr 16, 2020 at 23:01 (5 year ago)

    Hi,

    I know you say you can save the setting, but it doesn't work for me.

    So can you make the change for me please? I attach the Shop menu in screenshot. I need to do 2 things:

    1. remove 'NEW' icon in green text
    2. replace image of man with the attached woman behind a green plant image. This image is in my media library.

    Many thanks...
    woman-hiding-behind-plant-5e98e3b5c2308.png
  • Customer

    Posted by: houndlounge, Apr 16, 2020 at 23:04 (5 year ago)

    Here is the screenshot...
    Screenshot-2020-04-16-at-23.55.37-5e98e46c19e92.png
  • Manager

    Posted by: yame, Apr 17, 2020 at 07:09 (5 year ago)

    Excuse me, you admin account is not correct: https://prnt.sc/s0zrxl
    Pls provide the correct one. Thanks!
  • Customer

    Posted by: houndlounge, Apr 17, 2020 at 08:16 (5 year ago)

    Excuse me, the login details are fine - I have logged in now! The problem is you need to enable cookies on your browser. Just change your preferences. As an IT guy, you really should know that!
  • Manager

    Posted by: yame, Apr 18, 2020 at 09:15 (5 year ago)

    1. Remove NEW: DONE: https://prnt.sc/s1ot1j
    2. Replace image: Because the "Women" image is smaller than the "Men" image. So when replacing, it will show like this: https://prnt.sc/s1oxg1 You should cut again your image. Make sure that the main content ("Women" image) is on the right, then upload again image here: https://prnt.sc/s1oy0t

    Regards,

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES