HomeSupport systemWordPressBiolifeIssues with theme template
  • Customer

    Posted by: yame, Mar 30, 2020 at 10:11 (4 year ago)

    Hi,

    I will check then give you the feedback soon.

    Thanks for your patience!
    Regards,
    Yame
  • Customer

    Posted by: yame, Mar 30, 2020 at 10:33 (4 year ago)

    Hi,

    1. It is because you use the style that does not Button to click.
    For example, with this style, you can click to the link: https://prnt.sc/rpcp8v
    2.

    3. Translate:
    - https://support.kutethemes.net/public/uploads/attachment/3)-translate_example_2-5e7e13fd6ba0d.PNG => Translate in: https://prnt.sc/rpcvsf
    - https://support.kutethemes.net/public/uploads/attachment/3)-translate_example_1-5e7e13fd6b7c9.PNG: You translated it
    - https://support.kutethemes.net/public/uploads/attachment/3)-translate_lable_example_3-5e7e13fd6c5ea.PNG => Translate in: https://prnt.sc/rpcxen

    5. Because you still do not config for plugin WPBakery Page Builder. I did it for you and now you can edit your pages.

    I sent to my coder the remaining. I will inform you when he has the feedback. Thanks for your patience!
  • Manager

    Posted by: yame, Mar 31, 2020 at 07:57 (4 year ago)

    And please provide me your ftp account: https://prnt.sc/rpytp9
    It is not correct. Thanks!
  • Customer

    Posted by: Martin1103, Mar 31, 2020 at 18:57 (4 year ago)

    Hello,
    Thank you for reply and config WPBakery...
    Yes, I translated some words and sentences and this one https://prnt.sc/rpcxen also, but it does not appear on web in my language. I do not know why. And I think it is the same issue like with translation IN STOCK.

    I checked FTP access info and I am sure I have sent you the correct login info. It works on my PC (attached image). I am sending it once again in secret information.

    When you get the info from coder please let me know.

    Thank you!
    FTP-access-5e83929602ab3.png
  • Manager

    Posted by: yame, Apr 3, 2020 at 01:07 (4 year ago)

    Still there: https://prnt.sc/rry9mw
    I still cannot access to this.I don't know why :(
  • Customer

    Posted by: Martin1103, Apr 6, 2020 at 10:08 (4 year ago)

    Hello,
    it is really strange. Please, try to login via this url: https://webftp.forpsi.com/
    Do you provide customization of your theme? I need to make some adjustments.

    Thank you.
  • Manager

    Posted by: yame, Apr 6, 2020 at 11:41 (4 year ago)

    Thanks. I sent to my coder your ftp

    Yes, we have the customization service: https://support.kutethemes.net/offer/add
  • Manager

    Posted by: yame, Apr 7, 2020 at 04:14 (4 year ago)

    I got the feedback:

    2. DONE: https://prnt.sc/rugavs
    3. In child theme, in file functions.php, it is the position you can change your text: https://prnt.sc/rugb9t
    4. Text will be displayed in one of 2 places: https://prnt.sc/rugbjb and https://prnt.sc/rugbr0 And it will be set in Child theme.

    Pls check then let me know
  • Customer

    Posted by: Martin1103, Apr 7, 2020 at 12:19 (4 year ago)

    Hello,
    thank you for feedback. I checked it and I have few things to solve.

    1) A price-currency gap has been created, but other undesirable ones have arisen. See Annex - 2xspace_price....png
    2) In detail of product info about stock seems good. Only one thing, please disable text "Skladem" (Stock), see atteched image - duplicate stock.png.
    3) I know that this is only aesthetic problem (maybe it is only my problem:-)), but when I have product in several categories, these categories are also showed on web and here is the same problem with spaces and comma. Please check attachement - few categories_space_comma-png

    Also I would like to ask you provide changes on my web and I will pay for you time.

    It is really necessary to add to the "Add to Cart" button the quantity box on the product listing pages (do not change the button in the product detail). It is not convenient for customers to open product details and enter quantities there, it is a waste of time. Check the attachment - ammount_addtocart1.png

    The next adjustment will be on the "Checkout" page, there are two columns, the one on the left "Billing Details" and on the right "Delivery Address". The "Delivery address" column is switched on by default - it must be set to be hidden by default and if the customer needs to enter a different delivery address, he will turns on the column. Next, I need to add a field - Note to Purchase in the "Billing Address" column under the e-mail field - if you can in Czech as I wrote. Also I attached image - checkout1.png.
    Thank you.
    2xspace_price_currency-5e8c6fda17289.PNG
    amount_addtocart1-5e8c6fda1eb38.png
    Duplicate-Stock-5e8c6fda206e7.PNG
    few-categories_space_comma-5e8c6fda24d87.PNG
    Checkout1-5e8c6fda25492.png
  • Manager

    Posted by: yame, Apr 9, 2020 at 02:33 (4 year ago)

    I am going to check your issues right now. Please be patient. Thank you so much!
  • Customer

    Posted by: yame, Apr 9, 2020 at 03:39 (4 year ago)

    1. A price-currency gap: So do you mean you want to have no gap there?
    2. Remove text: DONE
    3. Remove space of products have some categories: DONE
    4. Add to the "Add to Cart" button the quantity box: I would like to confirm that you want to add a quantity box for products in both homepage and shop page so that the customer can select the quantities of products without going to single product page, don't you?
    5. Issues on Checkout page: Checkout page is the default page of WooCommerce. So if you want to have your own appearance, it belongs to the customize job.

    Regards,
  • Customer

    Posted by: Martin1103, Apr 9, 2020 at 11:03 (4 year ago)

    Hello,
    1. I want to have a gap between price and currency and discount price, but I think that now there are 2 gaps between price, currancy and discount price.
    2. You are the best.
    3. Awesome.
    4. Yes, I do. Exactly as you wrote. It is important to add the quantity box in the template design.
    5. I would like to have the delivery address column turned off by default with the option of turning it on if the customer needs. And also add a note field to the billing address column after email. I understand it's a customization of appearance, how much would it cost?

    Thank you.
  • Manager

    Posted by: yame, Apr 10, 2020 at 09:04 (4 year ago)

    1. Sorry but why don't I still get you mean? :D :D
    4. yeah it belongs to customize job.
    5. Pls confirm no.4. If you agree I will ask the total of fee for you
  • Customer

    Posted by: Martin1103, Apr 20, 2020 at 14:59 (4 year ago)

    Hello,
    point 1. we will not solve now.
    Yes, I am interested in customization point 4. and 5., please let me know the fee of customization.

    Thank you.
  • Customer

    Posted by: yame, Apr 22, 2020 at 02:41 (4 year ago)

    I write the budget in the secret information box below.
    Pls check then let me know your intention
    Thank you!
  • Customer

    Posted by: Martin1103, Apr 22, 2020 at 18:29 (4 year ago)

    Hello, I do not see any information in secret box, there is not secret box. Please, send it again. Thank you.
  • Customer

    Posted by: yame, Apr 23, 2020 at 07:23 (4 year ago)

    Don't you see this message?
    1-5ea14262ce09a.jpg
  • Customer

    Posted by: Martin1103, Apr 26, 2020 at 10:58 (3 year ago)

    Hello,
    no, I don´t (see attachment). Also you could contact me via e-mail (in secret box).

    We are getting feddback from our customers about user experience and I need to ask you customize other points:
    1. I need to set up automatic basket update, so that when customer change the number of products in the basket, there is no need to press the Update basket button, but it will be updated automatically.
    2. When I'm on the product detail and put it in the cart, then I need to go back to the store / category page, but I have to press the back button twice in the browser. Is it possible to solve this somehow?

    Thank you. Have a nice Sunday.
    Secret-box.-5ea5693c7d5f9.PNG
  • Manager

    Posted by: yame, Apr 27, 2020 at 03:37 (3 year ago)

    I replied you via email you provided.

    For your new issues, pls take the screenshots then I will check for you. Thanks!
  • Customer

    Posted by: Martin1103, Apr 27, 2020 at 10:42 (3 year ago)

    Hello,
    I attached a screenshots for these customizations:

    1. I need to set up automatic basket update, so that when customer change the number of products in the basket, there is no need to press the Update basket button, but it will be updated automatically.
    2. When I'm on the product detail and put it in the cart, then I need to go back to the store / category page, but I have to press the back button twice in the browser. Is it possible to solve this somehow?

    Are you able to optimize my eshop for super fast perfomance? Because, every day we add new products and I think, that over the next few months we will have an e-shop 10 000 product, so we need to have great optimazation. What do can suggest?

    Thank you and have a nice day.
    Basket_automatically-update-5ea6b70f4a144.PNG
    Detail_twice_back-5ea6b70f4a39d.PNG
  • Manager

    Posted by: yame, Apr 29, 2020 at 04:14 (3 year ago)

    Hi,

    I am not sure. But I sent to my coder also. He will check for you soon and I will inform you when he gives me the feedback

    Thank you!
  • Manager

    Posted by: yame, May 1, 2020 at 11:15 (3 year ago)

    Hi,

    My coder checked and gave me the feedback: Your 2 issues will belong to the customize job. Because it is the default design of Woo. We just develop theme basing on Woo Template. So if you want to change, you have to custom.

    Pls think about it then let me know your intention.
    Regards,
    Yame
  • Customer

    Posted by: Martin1103, May 4, 2020 at 13:22 (3 year ago)

    Hello, Yame.
    Yes, we are interested in customization. Please, send a price. Thank you. Have a nice day.
  • Manager

    Posted by: yame, May 5, 2020 at 00:54 (3 year ago)

    Okay I will exchange via Gmail with you. Thanks!

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