• Customer

    Outdated copies of some WooCommerce files

    Posted by: fsetcie Nov 6, 2019 at 14:31 (8 months ago)
    Hi !

    I just upgraded WooCommerce to v3.8 and i have a message on my backoffice : Your theme contains outdated copies of some WooCommerce template files. This is the first time I see this kind of message so I prefer to ask you what I have to do before I make a mistake !
    I pasted the report in Secret information (/woocommerce/cart/cart.php and /woocommerce/single-product/tabs/tabs.php seem outdated)

    Thanks !

  • Customer

    Posted by: yame, Nov 7, 2019 at 01:30 (8 months ago)

    Hi mate,

    Could you please provide me again your admin + ftp account?
    My coder would like check in your site first

    Awaiting your reply soon ...
  • Customer

    Posted by: fsetcie, Nov 7, 2019 at 16:04 (8 months ago)

    Hi !
    Our site is almost finished (payment module with secret key, etc.) so my boss no longer wants me to provide admin & ftp account ... is there another way ?
  • Manager

    Posted by: yame, Nov 11, 2019 at 04:27 (7 months ago)


    My coder sent the update package on Themeforest and we are also waiting for the acceptation to be released.
    So if you are hurry, I can provide you the update package first then you can upload for your site. Then when you get the alarm to update, you will not need anymore
    Pls let me know your intention

  • Customer

    Posted by: fsetcie, Nov 14, 2019 at 08:27 (7 months ago)

    Thank you for this quick update, just a few questions :
    How does it work ? Do I have to download all the files and select the ones to replace ?
    What about the child theme ? For example I saw in the changelog "update style css / woocommerce.css & css / woocommerce.min.css", what if I have a copy of theses files in my child theme? Should I redo them ?
  • Manager

    Posted by: yame, Nov 15, 2019 at 07:42 (7 months ago)

    Here will be the advice from my coder for you:
    - Updating theme (update the theme to the new version) means that we will update whole files and folders, not update each individual file. The things in changlog.txt are just the big changes, need to pay attention, and it does not the whole change of new version. You should not custom deeply in Main theme. It will be changed in the next update versions by that customization.

    For example, you should not copy then redo whole file: css": css / woocommerce.css & css / woocommerce.min.css.
    If you still want to edit any css codes, you can copy and edit again that CSS LINE only. You can copy and edit any css editors except Main theme:
    + Theme Options / General / Custom CSS/JS / Custom CSS
    + Cusstomize / Additional CSS
    + Child-theme / style.css

    => So, the solution for you is: You should backup again your site (your customization if you also did it in Main theme) and update the new version of theme normally. Then, you can check again the customization you did before and re-custom if you see it is changed with Main theme.

    Hope that it will be useful for you
  • Customer

    Posted by: fsetcie, Nov 18, 2019 at 08:29 (7 months ago)

    Hello !
    Thank you for this information, my CSS customization was made on the theme of the child, I updated and everything went well.
    Just another question, can I upgrade Wordpress to 5.3 ? Or should I wait for another update of the theme?

    Thanks again !
  • Manager

    Posted by: yame, Nov 20, 2019 at 08:08 (7 months ago)

    Upgrading WordPress to a new version and updating theme into a new version are the different jobs.
    You can use the current version of WP in your site or you can upgrade it to the latest one, it's up to you, mate
    And if you get the alarm to update theme Maxstore from Kutethemes team on Themeforest, please go ahead to do this. And the guideline I used to told you above. Please read again carefully then update for your site

  • Customer

    Posted by: fsetcie, Nov 21, 2019 at 16:26 (7 months ago)

    I thought there might be a compatibility problem but okay it's noted ! Now everything is update and works well, thanks
    I think i found a bug on the mobile version (I do not know if it's because of me or the theme or wordpress ...), when I'm connected with a mobile and I click on "Hi, Username" (= Bonjour, Username) the menu doesn't drop-down and links are not clickable, for example if i click "Dashboard' (= Tableau de bord) nothing is happening.

  • Manager

    Posted by: yame, Nov 22, 2019 at 03:51 (7 months ago)

    Please provide me again your admin account. I cannot access to the account you provided in the last ticket
    Then I will check for you
  • Customer

    Posted by: fsetcie, Nov 22, 2019 at 08:33 (7 months ago)

    Like I said our site is online and my boss no longer wants me to provide admin & ftp account, that's not my decision, sorry :/
    If you want, I can create a customer account for you for try with a mobile.
  • Manager

    Posted by: yame, Nov 25, 2019 at 02:51 (7 months ago)

    It's oke, then my coder will help you to check.
    If he still needs to check something in your site, then I will ask him to find another solution or tell you to check as his guideline
  • Customer

    Posted by: fsetcie, Nov 27, 2019 at 13:30 (7 months ago)

    Alright, thanks again Yame !
  • Manager

    Posted by: yame, Nov 29, 2019 at 02:16 (7 months ago)

    You're welcome.
    So if you need any helps, please submit a new ticket, I will check for you.
    Now I will close this ticket
    Best regards,


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