HomeSupport systemWordPressKuteShop Some section of my website not working ...
  • Customer

    Some section of my website not working properly!

    Posted by: faruk_omar Sep 24, 2019 at 18:26 (5 year ago)
    1. The review section of my site is not well arranged. I want as like as your demo site. See the difference (Screenshot_1).

    2. The product is already reviewed but review "STARS" shows in a blank mood on the home page. See (Screenshot_2)

    3. When the "Best Seller" item is selected on the product category section then okay. But when I select any other item from the product category then banner and category image are not showing on the section. See (Screenshot_3)

    4. How can I add product for "Best Seller" item in the product category section? See (Screenshot_4)
    Screenshot_1-5d8a5fc508c33.png
    Screenshot_2-5d8a5fc50905b.png
    Screenshot_3-5d8a5fc509332.png
    Screenshot_4-5d8a5fc5096d8.png
  • Customer

    Posted by: yame, Sep 25, 2019 at 10:19 (5 year ago)

    Hi mate,

    1. It is missing the css. My coder has updated for you

    2. It is full with 5 stars. If the product has not rated, the stars will have the grey color like this: http://prntscr.com/paq0ok

    3. Banners for other items from the product category: It is because you still do not upload banners for the other categories: http://prntscr.com/pakpof

    4. Add product for "Best Seller" item: You can select the Target is Products, then add the specific products for this tab: http://prntscr.com/pakqff
    I tried an example for you: http://prntscr.com/pakqnb
    Pls check again your site then let me know the result

    Regards,
    Yame
  • Customer

    Posted by: faruk_omar, Sep 25, 2019 at 17:10 (5 year ago)

    Hi Yame,

    Thanks for your support.
    Everything looks great without the rating section.
    Because it looks different from your demo website.
    The product rating "stars" looks like blank or not rated.

    See the difference between the demo and my site on the screenshot.

    Regards!
    Screenshot_1-5d8b9f75cf8c0.png
  • Manager

    Posted by: yame, Sep 26, 2019 at 01:54 (5 year ago)

    It is because you use different Product style from the demo site.
    We use style 01, you use style 06 so it has the different css rating stars

    Regards,
  • Customer

    Posted by: faruk_omar, Sep 28, 2019 at 17:14 (5 year ago)

    1. I have added some products on my website. But unfortunately some of the product pages leads to an unknown page. I have checked everything but I did not find any problem. In this case, the product page does not show any product-related information or images. But in the back end of the same product page, everything looks okay. Please check the effected product pages below. (Screenshot_1, Screenshot_2)

    https://www.noveltydesire.com/product/roswheel-sahoo-112003-cycling-bicycle-bike-head-tube-handlebar-cell-mobile-phone-bag-case-holder-case-pannier-for-6-5in-phone/

    https://www.noveltydesire.com/product/menoea-2019-autumn-style-newborn-baby-girl-clothing-set-infant-suit-baby-girl-clothes-t-shirtshort-headband-3pcs-clothing/

    2. I have designed the Site Map page and included pages with hyperlink. But hyperlink is not working in the Site Map page. (Screenshot_3)
    Screenshot_1-5d8f94e54d9cc.png
    Screenshot_2-5d8f94e54dcc2.png
    Screenshot_3-5d8f94e54ded0.png
  • Manager

    Posted by: yame, Oct 1, 2019 at 01:19 (5 year ago)

    My coder is checking for you. I will inform you when he gives me the feedback

    Thanks!
  • Manager

    Posted by: yame, Oct 1, 2019 at 10:07 (5 year ago)

    Hello,

    1. My coder said that is did not relate to the theme or our plugins (you can try to activate the default theme to check). My coders tried to research but he still does not the reason why

    2. It is because this list has attribute: [contenteditable="true"] -> http://prntscr.com/pdaph1. Therefore, you cannot "left-click" normally.
    You just can open the link by using "right-click" then "open link in .." -> http://prntscr.com/pdaq7h
    If you want to click normally, you can delete this attribute.

    Pls check again then let me know the result
    Regards,
    Yame
  • Customer

    Posted by: faruk_omar, Oct 1, 2019 at 11:55 (5 year ago)

    1. Skip the issue.

    2. I do not want site map page with "right-click" feature.
    I want to click normally. Please delete the attribute to open the link normally.

    Please resolve the issue for me.

    Regards!

  • Customer

    Posted by: faruk_omar, Oct 1, 2019 at 16:40 (5 year ago)

    I have resolved the 2nd issue myself, so nothing to do. Thanks!
  • Manager

    Posted by: yame, Oct 2, 2019 at 02:06 (5 year ago)

    Okay mate, I see.
    So if you do not have any other questions in this ticket, may I close this? Pls contact again to me whenever you get the troubles with the theme

    Best regards,
    Yame

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES