HomeSupport systemPrestashopLondon StarsIssues on the theme
  • Customer

    Issues on the theme

    Posted by: untrucdefille Nov 26, 2015 at 09:33 (9 year ago)
    Hi,
    After you deleted my topic, Jim Brown asks me to create a new one with all my issues.
    Unlike the informations you sent to him, I have made no cutomization on your theme only (deleted the social icons) on the product.tpl.
    All the issues are started after the fresh installation of the theme.
    Two months after my first topic, I need solutions now !
    Please find attached a MS Word document with all the issues.
    Best regards
    Emilie

    support-londonV2-5656d1e2e863d.docx
  • Customer

    Posted by: untrucdefille, Nov 26, 2015 at 10:47 (9 year ago)

    To complete my previous topic. The list of the customization attached. You will see it's not "a lot" and one is by your side (issue) because when you desactivate the "comparition" in prestashop (=0) it doesn't work in the theme (buttons stay).
    Best regards
    Emilie
  • Customer

    Posted by: untrucdefille, Dec 9, 2015 at 10:11 (9 year ago)

    Hi Emilyle,
    Pls find my replies in the attached doc file below.
    For the border in category list, you can send me the files and I will put it on my ftp, cache empty....
    Or If you give the process to update the theme without deleting my translations, I can test with the 2.8.2 version.
    For that it's just deleting the fr.php in all folders before updating ??
    Thanks in advance.
    Best regards
    Emilie
  • Customer

    Posted by: untrucdefille, Dec 14, 2015 at 13:32 (9 year ago)

    Hi Emilyle,
    Please find the access in the secret zone of this message. We are almost on target...
    Can give me also the process to make the entire migration of the theme 2.8.2 without deleting my french translations. I need to delete all the fr.php (in all folders) before updating ?
    Thanks in advance
    Emilie
  • Customer

    Posted by: untrucdefille, Dec 22, 2015 at 08:58 (9 year ago)

    Hi Emilyle,
    The issue seems to be solved with the border on my website now. Thanks a lot.
    We are near the perfection. I have just a last issue with a "point" in the footer when you activate customer returns.
    Please find screenshot attached.
    Merry Christmas & Happy new year.
    Best regards
    Emilie
  • Customer

    Posted by: untrucdefille, Jan 11, 2016 at 10:42 (9 year ago)

    Hi Emily,
    First I wish you an happy new year for you and your family.
    Sorry for the delay, I was on vacation and after in another project.

    - For the issue, please find attached screenshot. It's simple, when I activate the "merchandise returns" (important for a webshop) I have no bullet point in front of "My Merchandise Returns". After, it's not really an issue but the box is too small and the text is in 2 lines.

    - After a discussion with Jim, I proposed to give my French translations to have a strong and right french wording. He wants them for others french customers and asked me to give you access to my ftp to pick the good fr.php in the right folder. You will find the access in the secret zone. Be careful I will close the access at the end of the week and we are in "sales" period in France. In this case you need to change the word "SOLDES" by "Promotions" to be accurate with a normal activity.

    Best regards

    Emilie from untrucdefille.com
  • Customer

    Posted by: untrucdefille, Jan 12, 2016 at 11:11 (9 year ago)

    Hi Emilie,
    Thanks.
    To complete the issue of the "small box" in the footer, please find attached a new screenshot.
    I don't want to change the code by myself because il will be consider as "customization" in the future.
    Best regards
    Emilie
  • Customer

    Posted by: untrucdefille, Jan 15, 2016 at 08:21 (9 year ago)

    Hi Emilyle,
    All is perfect !! Thanks a lot
    Do you have downloaded the fr.php files for your next release ?
    Best regards
    Emilie
  • Customer

    Posted by: untrucdefille, Jan 16, 2016 at 08:28 (9 year ago)

    Hi Emilyle

    Since your intervention on my website, I just discover a new issue. On the homepage (and not in the categories) the quickview of products shows a blank page. If I deactivate the quickview parameter I have no more the photos of products.
    I made no customisation or change of parameter on the site since november and it worked before your access has my site (just replace the slider loader.gif).
    Please find attached a screenshot of the issue.

    Thanks in advance for your help and your action.

    Best regards

    Emilie
  • Customer

    Posted by: untrucdefille, Jan 16, 2016 at 09:20 (9 year ago)

    Hi Emilyle,
    To complete my previous post, I tried to reset the Flexible custom module to restart the quickview but it's worst.
    But for sure, the issue comes from Flexible custom module.
    Best regards
    Emilie
  • Customer

    Posted by: abdulwahabhabib, Jan 23, 2016 at 20:07 (9 year ago)

    Hi Emilie from untrucdefille.com, How are you? Please let me know how your theme is doing, I am just getting started with london-stars. :)
    Your remarks will help me a lot.
  • Customer

    Posted by: untrucdefille, Feb 4, 2016 at 08:57 (9 year ago)

    Hi Emylile,
    The issue seems to be fixed.
    Great Job.
    Thanks a lot
    Best regards

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