Kutethemes

Customer

Posted by: yame, Aug 6, 2019 at 01:45 (5 year ago)

Hi mate,

I got your issue.

I will send to my coder so that he can check for you. I will inform you when he gives me any feedback. Thanks for your patience!

Regards,
Yame
Customer

Posted by: yame, Aug 6, 2019 at 02:26 (5 year ago)

Hi,

During my coder is checking your site, he still does not do anything, then you site has the error with 500 http://prntscr.com/oougoj

This is a common error in some hosts. So please check again your hosting then make sure that it will be fine to work again, then we will continue to check for you

Thank you!
Yame
Customer

Posted by: CreativeMediaNI, Aug 6, 2019 at 09:24 (5 year ago)

Hi error now fixed. Resorted to a backup.
Manager

Posted by: yame, Aug 7, 2019 at 01:25 (5 year ago)

Okay. My coder will check your site right now. Thanks!
Customer

Posted by: CreativeMediaNI, Aug 7, 2019 at 10:40 (5 year ago)

Hi, I'm going to close this ticket. The site reverted to a 500 error again during the night. Need to work out why this is. It may be part of a plugin/theme so requires more testing. If I need further assistance I open a new ticket.

Thanks for your help.

Advanced Search

Category Username ID Topic

Ocolus: Products element in WPBakery Page builder not showing in fron end