• Customer

    charset `UTF-8;’ not supported

    Posted by: sahinb Jun 25, 2019 at 10:00 (5 year ago)
    Hi, when i upload some plugin i got UTF error and this is woocommerce error because of theme. Can you fix this error please

    Warning: htmlspecialchars(): charset `UTF-8;’ not supported, assuming utf-8 in /home/kazimalic/public_html/store/wp-content/plugins/woocommerce/includes/wc-formatting-functions.php on line 431

    Also i see now Menu section in wordpress

    Warning: html_entity_decode(): charset `UTF-8;’ not supported, assuming utf-8 in /home/xxxxxxx/public_html/store/wp-includes/general-template.php on line 3936

    1 month ago same problem i got and you fixed it. Today upgraded my theme and some of plugins and i got this error again.

    thanks in advance
    best reagards


  • Customer

    Posted by: yame, Jun 25, 2019 at 10:14 (5 year ago)

    Hi mate,

    I see. I will send to my coder and he will check again for you

    I will inform you when I get any his feedback

    Thanks for your patience!
    Regards,
    Yame
  • Customer

    Posted by: sahinb, Jun 25, 2019 at 10:23 (5 year ago)

    thanks a lot

    Best regards
  • Manager

    Posted by: yame, Jun 26, 2019 at 01:37 (5 year ago)

    thanks for your understanding!
  • Customer

    Posted by: sahinb, Jun 27, 2019 at 11:17 (5 year ago)

    Hi again i have another error now

    2019-06-25T10:12:15+00:00 CRITICAL Uncaught Exception: Template file is missing for `kuteshop_iconbox` shortcode. Make sure you have `wp-content/themes/your_theme/vc_templates/kuteshop_iconbox.php` file in your theme folder. in /home/xxxxxxx/public_html/store/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php:270


    2019-06-25T10:27:21+00:00 CRITICAL Uncaught Exception: Template file is missing for `kuteshop_iconbox` shortcode. Make sure you have `wp-content/themes/your_theme/vc_templates/kuteshop_iconbox.php` file in your theme folder. in /home/xxxxx/public_html/store/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php:270

    Because of this my shop page loading standart header and not showing footer!

    How can i fix this?

    thanks
  • Customer

    Posted by: sahinb, Jun 27, 2019 at 14:01 (5 year ago)

    Fixed this error
  • Customer

    Posted by: sahinb, Jun 27, 2019 at 11:18 (5 year ago)

    And also logo and some options not loading in shop page.
  • Customer

    Posted by: sahinb, Jun 27, 2019 at 11:19 (5 year ago)

    I have to finish this website. My customer is waiting.

    Best regards
  • Customer

    Posted by: yame, Jun 28, 2019 at 01:32 (5 year ago)

    Hi,

    Because my coder has just given the feedback for me last night. And now you inform that the problem was fixed.

    So for now, do you have any problems in your site that need to fix? Please let me know then my coder will help you asap

    Regards,
    Yame
  • Customer

    Posted by: sahinb, Jul 1, 2019 at 14:15 (5 year ago)

    Well today fixed the problem. The problem was in php.ini `UTF-8;’ changed `UTF-8’ and solved

    thanks for your time and effort
  • Customer

    Posted by: sahinb, Jul 1, 2019 at 14:16 (5 year ago)

    But i reinstalled my web site can you reinstall theme please?
  • Manager

    Posted by: yame, Jul 2, 2019 at 01:23 (5 year ago)

    Please provide me again your admin account. I would like to check your site again first
    Thanks!
  • Manager

    Posted by: yame, Jul 2, 2019 at 01:25 (5 year ago)

    Sorry I got it in your another ticket. Thanks!

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