HomeSupport systemWordPressKuteShopKey WPBakery and import demo
  • Customer

    Key WPBakery and import demo

    Posted by: technicaldmt Jun 20, 2019 at 03:46 (5 year ago)
    Warning! You didn't set license key for the following products: Responsive WPBakery which means you're missing out on updates and support. Enter your license key , or Buy product, please?

    Please import Demo 08 on my website
  • Customer

    Posted by: yame, Jun 21, 2019 at 02:12 (5 year ago)

    Hi mate,

    When you purchased our theme on Themeforest, you do not need to add any license keys, you still get the latest features of theme.
    If there is any updating, we will update on theme, and you can wait for the latest version then update for your site.

    About Importing demo, I have checked your site and I guess that your importing demo data process was not completed. I would like to reset your site then install the theme from the scratch.

    If you agree with this, please provide me your cPanel account also (FTP account is fine also) then I will help you

    Regards,
    Yame
  • Customer

    Posted by: technicaldmt, Jun 21, 2019 at 02:16 (5 year ago)

    I agree with this.
    Please help me import Demo 08.

    Thanks you
  • Manager

    Posted by: yame, Jun 21, 2019 at 02:43 (5 year ago)

    Okay I got it. I will start to reset your site right now then help you to install the theme. Pls do not touch in anything.

    I will inform you when I finish. Thanks!
  • Manager

    Posted by: yame, Jun 21, 2019 at 03:21 (5 year ago)

    It's been done. Pls check your site again then let me know the result/

    I still keep the original admin + pw for your site

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/13012521?s_rank=1. It's really very worth with me.

    Thank you!
    Yame
  • Customer

    Posted by: technicaldmt, Jun 21, 2019 at 03:28 (5 year ago)

    Very thanks for your help !
    And How did you do it? I tried the whole week ... Fail to import
  • Manager

    Posted by: yame, Jun 21, 2019 at 07:42 (5 year ago)

    I don't know. I did the importing both in your cPanel account and back end page and it works : )

    I also see your rating ^^ Thank you so much for that.

    So do you need any assistance in this ticket? If not, I will close this. For any questions, pls do not hesitate to contact to me, I will check and help you :)

    Best regards,
    Yame
  • Customer

    Posted by: technicaldmt, Jun 21, 2019 at 08:09 (5 year ago)

    Thanks you so much !
    Please help me: https://support.kutethemes.net/topic/show-topic/64318
  • Manager

    Posted by: yame, Jun 21, 2019 at 10:14 (5 year ago)

    I see. I will reply on that ticket

    See you!

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