• Customer

    can't activate paid plugins

    Posted by: top10top Jun 19, 2019 at 20:09 (5 year ago)
    Hello . I can't activate paid plagin WPBakery I didn't see any keys in documentation etc .Please help me

  • Customer

    Posted by: yame, Jun 20, 2019 at 01:18 (5 year ago)

    Hi mate,

    When you purchased our theme on Themeforest, you do not need to add any license keys, you still get the latest features of theme.
    If there is any updating, we will update on theme, and you can wait for the latest version then update for your site.

    Could you please provide me your admin account? Then I will check for you
    Regards,
    Yame
  • Customer

    Posted by: top10top, Jun 20, 2019 at 05:05 (5 year ago)

    Yes I can
  • Customer

    Posted by: top10top, Jun 20, 2019 at 07:58 (5 year ago)

    oh I got how does it work . But what editor should i use for drag and drop actions ? Elementor ? Or you have another one but i don't see it ?
  • Customer

    Posted by: top10top, Jun 20, 2019 at 08:56 (5 year ago)

    I have one warning and when i click on edit page with WPBakery I page don't open and i see image in centre of screen . I add 2 photos of this problems
  • Customer

    Posted by: top10top, Jun 20, 2019 at 08:56 (5 year ago)

    and this
  • Manager

    Posted by: yame, Jun 21, 2019 at 01:46 (5 year ago)

    http://prntscr.com/o4n33d Sorry I cannot access to your admin account. Could you please check it again?
    Thanks!
  • Customer

    Posted by: yame, Aug 8, 2019 at 07:46 (5 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Sincerely,
    Yame

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