Kutethemes

Customer

Posted by: yame, Jun 7, 2019 at 03:51 (6 year ago)

Hi,

I have checked your site. You had your own data, contents already (products, images, posts, ...)

So I cannot re-import demo data for you. If possible, pls back up all your data, contents. Then pls help me to install a new fresh WordPress. I will install the theme for you from the scratch. Then you can add again your products for the site.

And, let me know the correct path to reach into your site in cPanel account. I am quite confused.

Pls check and let me know your intention
Regards,
Yame
Customer

Posted by: sanathan_j, Jul 10, 2019 at 20:10 (5 year ago)

Me too facing the same issue please help me
Manager

Posted by: yame, Jul 11, 2019 at 08:16 (5 year ago)

Hi @sanathan_j,

Please submit a new ticket, provide me your admin + cPanel account, take the screenshot for your issue then I will check for you

Regards,
Yame

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