HomeSupport systemWordPressBoutiqueImages for Catagories Menu
  • Customer

    Images for Catagories Menu

    Posted by: WakeyMark1 Jun 6, 2019 at 08:22 (6 year ago)
    I am struggling to get the images correct for the catagories menu. Can you advise what I need to do to get these to look like the demo please. This is what I have done but as you can see from the image it is not looking good.

    Thanks

    Mark

    5cf8ce7567982.png
  • Customer

    Posted by: yame, Jun 6, 2019 at 09:00 (6 year ago)

    Hi @WakeyMark1,

    Could you please provide me your admin account? I would like to check in your site first

    Awaiting your reply ...

    Regards,
    Yame
  • Customer

    Posted by: WakeyMark1, Jun 6, 2019 at 09:20 (6 year ago)

    Hi Yame

    Here ya go

    Thanks

    Mark
  • Manager

    Posted by: yame, Jun 7, 2019 at 02:03 (6 year ago)

    Hi Mark,

    As I see, your category menu items are being duplicated.

    You can remove some of them then it will display like in demo. Or is your different intention? Just let me know exactly then I will give you the correct answer

    Regards,
    Yame
  • Customer

    Posted by: WakeyMark1, Jun 7, 2019 at 15:50 (6 year ago)

    Hi Yame

    That isnt the issue I deliberately duplicated the images the problem is the image that I put on the Polo Shirts on the seond one down is faded and a lot darker then the others even though it is the same colour and size as the ones that you use. Please see the image I attatched on the first post

    Regards

    Mark
  • Customer

    Posted by: WakeyMark1, Jun 7, 2019 at 16:13 (6 year ago)

    Also were can i get those icons from that you use please
  • Customer

    Posted by: yame, Jun 10, 2019 at 02:11 (5 year ago)

    Ahh. I see.

    My coder checked for you. And he said that the color of the icons is similar to the background color, so it was blurry.

    We used the images with format .png, so you can take the icons in everywhere then upload for your site

    Regards,
  • Customer

    Posted by: WakeyMark1, Jun 13, 2019 at 08:57 (5 year ago)

    Hi Yame

    This is URGENT as I am handing the site over to my client this evening.
    I have the top menu not showing the images (see attachment) . I have made the images with the same dimensions as the one on the demo. They have shown up a couple of times and look ok but most of the time they don't. Can you get your coder to take a peep please.
    You have my login details sent earlier in this post

    Many thanks
    Mark
    Menz-Trendz-Screenshot-5d020fea5ce2f.jpg
  • Manager

    Posted by: yame, Jun 14, 2019 at 03:47 (5 year ago)

    Hi Mark,

    Pls try to clear cache of your browser. I tried and the icons are there: https://prnt.sc/o1n6c4

    Pls check again

    Yame
  • Customer

    Posted by: WakeyMark1, Jun 14, 2019 at 06:25 (5 year ago)

    Hi Yame

    Im sorry but I have cleared all caches, tried 3 different browsers and had a look on my daughters pc and its happening on them all. I have attatched a screen shot of ie that I never use but there all the same?

    Please an you look into this, there is diffinitly an issue some where mate

    Regards

    Mark
    Screenshot-(47)-5d033dcfa4ec4.png
  • Manager

    Posted by: yame, Jun 14, 2019 at 09:56 (5 year ago)

    My coder found out that you used the Lazy jetpack. It overwrote the Lazy image of theme.

    So you can turn off one of them, the icons will show correctly
  • Customer

    Posted by: WakeyMark1, Jun 17, 2019 at 08:50 (5 year ago)

    Hi Yame

    Yes it was installed by woo commerce who now seem to use it with their services. (see att image).
    Maybe an update needed as we can't use that facility now.
    Thanks very much for your excellent customer support mate, My client is very pleased with the theme.

    Regards

    Mark
    Screenshot-(49)-5d075454dc8ad.png
  • Manager

    Posted by: yame, Jun 17, 2019 at 10:25 (5 year ago)

    Hmm. So for now do you need any assistance from us?

    If not, I will close this ticket.

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/14799139?_ga=2.217162133.2045319646.1560735410-572584837.1560735410. It's really very worth with me.

    Thank you!
    Yame
  • Customer

    Posted by: WakeyMark1, Jun 17, 2019 at 13:45 (5 year ago)

    Cheers Yame

    Here is your 5 star review I have put up. Hope it helps.

    I personally have received EXCELLENT continuous 5 star support of Yame. I had a few issues which were sorted quickly and efficiantly.
    If the theme is what you need then be assured you will be looked after if you need to contact support.

    Regards

    Mark
  • Manager

    Posted by: yame, Jun 18, 2019 at 00:18 (5 year ago)

    WOW. I love it ^^ Thank you sooooo much, Mark.

    Well, so I will close this ticket. For any questions, please submit a new one then I will continue to check for you

    Best regards,
    Yame

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