HomeSupport systemWordPressKuteShopTheme main menu display error
  • Customer

    Theme main menu display error

    Posted by: wongef100 Jun 3, 2019 at 23:18 (6 year ago)
    Hi after i have update wp and woocommerce plus all plugin i have problem on my website and plugin .
    Theme didnt properly and items picture have some error and my website is too slow . i have try to restaure with the back up i have but same problem ... i need help please
  • Customer

    Posted by: wongef100, Jul 28, 2019 at 14:34 (5 year ago)

    Also im missing alot widget on my themes
    i cant find the footer widgets , socials and more or that havent been setup .
    Can you please setup my widgets as its abit messup in there .

    Also the brands showcase should appear on page or categories or both because i have brand customize on products but cant find the way to add them on showcase maybe something is missing .
    Screen-Shot-2019-07-27-at-11.43.46-5d3db286a051d.png
    Screen-Shot-2019-07-28-at-15.31.21-5d3db286a09bd.png
    Screen-Shot-2019-07-28-at-15.33.10-5d3db286a0d18.png
  • Customer

    Posted by: wongef100, Jul 30, 2019 at 02:37 (5 year ago)

    ???? hi im still waiting for some answer from you
  • Customer

    Posted by: yame, Jul 30, 2019 at 07:47 (5 year ago)

    Hi,

    My coder tried to access to your admin + ftp, it did not work anymore. Pls check again then provide the correct one. We will continue to help you check the issues.

    Thanks!
  • Customer

    Posted by: wongef100, Jul 31, 2019 at 02:09 (5 year ago)

    Sorry
    only one think have been change is the url .

    So i have send it in secret information

    best regard,
  • Customer

    Posted by: wongef100, Jul 31, 2019 at 12:15 (5 year ago)

    ??? can you please help as quick as possible . im stuck rite now
  • Customer

    Posted by: yame, Aug 1, 2019 at 08:33 (5 year ago)

    Hi,

    Pls check my results:
    1. Picture in Kuteshop - Category: I checked the image size in demo, it is 270 x 110 in size: http://prntscr.com/omv1ga and it is rectangular. Yours is different: http://prntscr.com/omv1yg. So pls cut again your image before uploading
    2. missing alot widget on my themes: I still see that you have all widgets: http://prntscr.com/omv2qh ///// http://prntscr.com/omv39e
    3. the footer widgets , socials and more or that havent been setup: You are using Footer 01, so just go to Kuteshop > Footer Builder then select to edit for Footer 01 and change the social icons: http://prntscr.com/omv4rr
    4. brands showcase: Excuse me, could you explain more clearly for this point? Then I will check again for you

    Regards,
    Yame
  • Customer

    Posted by: wongef100, Aug 1, 2019 at 14:24 (5 year ago)

    1. Footer widget are not there http://prntscr.com/omv2qh , i use to see the widget for social media and also the categories on the footer bottom that i can easly change and link .
    2. about the showcase brand if you go on my wp on left side products - brands you can see my brands are customize there already but cant link then to the menue showcase as maybe one elements are missing for that and i cant find what is it . Maybe page or categories i dont know .
    3. for the picture size http://prntscr.com/omv1ga i was hoping you cold fix that for me .

    best Regard
  • Manager

    Posted by: yame, Aug 2, 2019 at 08:12 (5 year ago)

    1. You can change the links for social icons here: http://prntscr.com/on9s5s
    Which categories do you want to change? Pls take the screenshots for the correct location then I will check for you

    2. Sorry but I have to say that, we cannot understand what intention you are mentioning to. If possible, pls help me to take the screenshot, then describe on that screenshot, by texts. Hope that it will be clearer.

    3. DONE: http://prntscr.com/onckel
  • Customer

    Posted by: wongef100, Aug 2, 2019 at 10:04 (5 year ago)

    Hi
    Thx for the fix you have done .

    Please look at the screenshot i have send you to understand .

    Best Regard ,
    Screen-Shot-2019-08-02-at-10.27.08-5d440aa092728.png
    Screen-Shot-2019-08-02-at-10.40.57-5d440aa092eec.png
    Screen-Shot-2019-08-02-at-10.54.27-5d440aa093331.png
  • Manager

    Posted by: yame, Aug 5, 2019 at 09:54 (5 year ago)

    1. Widget to setup in Footer: Here you can edit this shortcode of Footer builder 01: Simpe SEO http://prntscr.com/oogxpn then click on each arrow, it will extend the tab then you can edit: http://prntscr.com/oogydp

    2. Fix the empty space: Due to your image size is different from demo so you have the empty space.
    - In your site, you cut the image in size: 220 x 220: http://prntscr.com/ooh0e8 or 150 x 150: http://prntscr.com/ooh0kv It is too small
    - In demo site, we cut the image in size: 270 x 320: http://prntscr.com/ooh0zh // http://prntscr.com/ooh17y and all the images are in rectangle, not square. So I think you have to cut again your images so that it can be fit as in demo

    3. Brand showcase: Excuse me, I know that it is inconvenience but I still have to ask you again for this. Do you mean this: http://prntscr.com/oohwvq
  • Customer

    Posted by: wongef100, Aug 15, 2019 at 14:41 (5 year ago)

    ok fixed some of the thing thx.

    can help and tell me about the setting of the thumdnails please . what is the best setting from your demo . i send the picture
    Screen-Shot-2019-08-15-at-15.37.49-5d556f1453b81.png
  • Manager

    Posted by: yame, Aug 16, 2019 at 08:30 (5 year ago)

    This is the setting from demo: http://prntscr.com/ote2cp
    You can refer for your site

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