HomeSupport systemWordPressOcolusPagebuilder not compatible with WP 5.1.1.
  • Customer

    Pagebuilder not compatible with WP 5.1.1.

    Posted by: ErnstAndersen Apr 16, 2019 at 10:09 (6 year ago)
    Hey there!
    We are using ocolus in two pages.
    Page one is running fine: 5.1.1. with ocolus 1.0.9 and WP bakery 5.6
    Now, on the other site, we use: WP 5.1.1 Ocolus 1.1.1 and WP 5.7 and it is not running any more.
    There is a bug with the pagebuilder. If we deactivate the pagebuilder the frontend page can be loaded again However, of cause You see a lot of script instead of the desired layout... .

    Can You help?
  • Customer

    Posted by: yame, Apr 17, 2019 at 02:09 (6 year ago)

    Hi mate,

    As the rule, we will just support for only one domain for a client. So please provide me the admin + FTP of the domain you see the problem, I will check for you

    Awaiting for your reply ....
    Yame
  • Customer

    Posted by: ErnstAndersen, Apr 17, 2019 at 06:57 (6 year ago)

    Hey there,

    we bought two licenses for the template twice! Of course!
    I thought I had already provided the user credentials in the secret information.
    I will put them there again, wogether with the purchase coded
  • Manager

    Posted by: yame, Apr 18, 2019 at 01:08 (6 year ago)

    Thank you!

    I sent your accounts to my coder and he will check for you

    I will inform you when he gives me any feedback
    Thanks for your patience!
  • Manager

    Posted by: yame, Apr 18, 2019 at 08:25 (6 year ago)

    Hi mate,

    Please check your site again. My coder fixed for you.

    Let me know your result after checking.

    Thanks!
  • Manager

    Posted by: yame, May 31, 2019 at 09:38 (6 year ago)

    Hi mate.

    I sent you the reply for your issue many days ago any I have not received any your ideas.
    How is your site now?
    I will close this ticket and please contact with us if you need any assistance from support service.

    Thanks and regards.
    Yame

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