• Customer

    Help

    Posted by: varenummer Apr 4, 2019 at 17:27 (6 year ago)
    I need so much support

    1. HOW TO REMOVE THE GREY LINE IN PHONE MENU ( see Picture )
    and remove the search icon, and the wheel

    2. Where to insert logo in the footer, and change the links ? ( see Picture )

    3. IF you insert A youtube video in the SLIDER, why have the VIDEO WHITE line around in the sides, and not black ??? ( see Picture )

    4. The ICON " X " does not fit in the iPhone look ( see Picture )


    thanks, for a great theme!


    thanks

  • Customer

    Posted by: varenummer, Apr 17, 2019 at 04:43 (6 year ago)

    We need to bye slider revolution for getting support
    According to the X and icons. In the first message we don’t write “ remove the icon X “. But only the reel icon and search icon. The x icon where only half visible in phone mode. Please check by your self

    We only want the icons back. And still want to hide the search icon and reel icon

    Thanks
  • Manager

    Posted by: yame, Apr 17, 2019 at 08:24 (6 year ago)

    The X icon: http://prntscr.com/nd2t8m DONE
    ! icon: I still see this icon on iPhone: http://prntscr.com/nd2ttm
    Pls check it again
  • Customer

    Posted by: varenummer, Apr 17, 2019 at 12:07 (6 year ago)

    Yes. Great

    According to slider. I can read online that the slider does may use mp4 showing in phone view.
    Maybe is it the theme?

    And is there a way to shrink the logo in the top on phone view. It is to big in phone view
  • Manager

    Posted by: yame, Apr 18, 2019 at 02:24 (6 year ago)

    According to slider: We use revolution plugin to make the slide, we do not re-customize it. (https://www.themepunch.com/faq/video-not-showing-up-on-mobile/) Hope you can understand for this

    Logo in mobile: DONE. pls check it again. and the code is here: http://prntscr.com/ndh78u You also should need to back up this to avoid loosing when update the theme

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/turan-multipurpose-woocommerce-wordpress-theme/reviews/21086670. It's really very worth with me.

    Thank you!
  • Customer

    Posted by: varenummer, Apr 18, 2019 at 15:48 (6 year ago)

    So I need to copy all codes. And insert again
    After updating the theme. Right?
  • Manager

    Posted by: yame, Apr 19, 2019 at 02:02 (6 year ago)

    Yes, correct. you can copy and paste into another place, then update theme, then add again

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