Kutethemes

Customer

Posted by: yame, Mar 26, 2019 at 03:01 (6 year ago)

Hi mate,

I guess that your importing demo content process was not completed. It depends on some reasons like hosting, networking, configs in php.ini files, ....

Please provide me your admin + FTP account then I will help you to install the theme with demo 03

Awaiting your reply soon...
Yame
Customer

Posted by: jamilsezan, Mar 26, 2019 at 14:01 (6 year ago)

please see the attached file
Manager

Posted by: yame, Mar 27, 2019 at 01:55 (6 year ago)

Excuse me but the FTP is not complete. It seems that being missed of server.
Pls check again then provide me the complete one
Thanks!
Customer

Posted by: jamilsezan, Mar 27, 2019 at 14:24 (6 year ago)

please use

ftp@ladyxress.com

and use the same password
Manager

Posted by: yame, Mar 28, 2019 at 04:32 (6 year ago)

I tried many times with some different ways to access to your FTP but it's fail.
Pls guide me clearly:
Server:
User:
pw
in secret information
Thank you!
Manager

Posted by: yame, May 21, 2019 at 03:37 (6 year ago)

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

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Unable to import demo home-03