• Customer

    Some of the theme options does not take effect once they are changed in Admin panel

    Posted by: arza1999 Mar 22, 2019 at 10:03 (6 year ago)
    Many of the theme options are not working, we read the documentation and implied everything accordingly. We could not change the Main logo, however it is updated in our database. Changing font size works and customization of Menu names work. However, some of the other options like changing social icons, footer, header are not working.

    Please help get back to us with a solution.

    We also disabled w3 total cache as keeping it enabled was not updating anything.

    Thanks.

  • Customer

    Posted by: yame, Mar 25, 2019 at 03:25 (6 year ago)

    Hi mate,

    Please turn it off then let me know the result: http://prntscr.com/n2g3n8

    Regards,
    Yame
  • Manager

    Posted by: yame, Apr 8, 2019 at 07:55 (6 year ago)

    Hi mate,

    If you do not have any replies here, I will close this ticket

    For any questions, please submit a new one then provide accounts, I will check for you

    Best regards,
    Yame

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