• Customer

    Site is reseted

    Posted by: tzuribird Mar 20, 2019 at 09:09 (6 year ago)
    Hello, can you tell my why my site is looking like this https://printerix.ro/ ?
    I have gived you the acces to admin panel and now nothing work, no plugin, no content, no theme, can you fix it please ASAP?

    Tzuri

  • Customer

    Posted by: tzuribird, Mar 20, 2019 at 11:10 (6 year ago)

    In capture is how it looks when i am logged as admin
  • Customer

    Posted by: yame, Mar 21, 2019 at 10:14 (6 year ago)

    Hi,

    Last time when you gave me the admin account to ask me check for you the problem about Site speed, I already gave you the reply and we have not touched into your site anymore.

    It seems that you re-installed the theme. We can make sure that we do not do anything to make all your site's been gone.

    So for now, if you are getting stuck with re-installing the theme, I will one more time help you to import demo data

    Regards,
    Yame
  • Customer

    Posted by: tzuribird, Mar 21, 2019 at 19:41 (6 year ago)

    I didn`t do eneithing, i just open the admin panel and i find that the site is not working....it is not my fault , i am not a child... but monday i will reinstall the theme.
    We will see what is happening after.
  • Manager

    Posted by: yame, Mar 25, 2019 at 02:29 (6 year ago)

    How is your site now? Is it working again?
  • Customer

    Posted by: tzuribird, Mar 26, 2019 at 10:40 (6 year ago)

    Yes, i have solved the situation , it was because of super cache plugin.
  • Manager

    Posted by: yame, Mar 27, 2019 at 01:35 (6 year ago)

    OH wow. Great!
    So do you need any assistance in this ticket?
    If not, can I close this?

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