HomeSupport systemWordPressKuteShop Can't see product text in wp-bakery page ...
  • Customer

    Can't see product text in wp-bakery page builder

    Posted by: Usmanhafeezkh Mar 16, 2019 at 08:50 (6 year ago)
    I have moved my site from testing server to live.I Can't see product text in wp-bakery page builder editor. I have to select the text to see it, Please do the needful as soon as possible.
    Product link:
    https://hardware.a-tek.org/wp-admin/post.php?post=6308&action=edit
    Screenshot:
    https://www.awesomescreenshot.com/image/3920653/3766183523955c0714a87e23d56e4b3f
  • Customer

    Posted by: yame, Mar 19, 2019 at 07:40 (6 year ago)

    Hi mate,

    I am so sorry for delay reply. We are trying to reply as quickly as possible to make all of our clients be satisfied and now we got the mistake with you. Please accept my apologize.

    I sent your site to the coder already and he is checking for you. I will inform you when I get any any his feedback

    Thank you so much for your understanding!
    Yame
  • Customer

    Posted by: yame, Mar 19, 2019 at 08:00 (6 year ago)

    My coder checks your site and sees that it does not relate to the theme. He tried to deactivate our theme and plugins, the problem was still there.

    So please check again with your added on plugins // or sometimes it's because of the other reasons, like your WordPress is not the latest version yet.

    We just support for you all the things belong the theme. Hope you understand for this

    Regards,
    Yame
  • Customer

    Posted by: Usmanhafeezkh, Mar 19, 2019 at 08:30 (6 year ago)

    So you are saying I have to correct this code myself?
    wpBakery plugin is not bundled with your theme?
    You are providing faulty plugins with your theme?

    Please provide me solution for that....
  • Customer

    Posted by: Usmanhafeezkh, Mar 19, 2019 at 08:35 (6 year ago)

    BTW thankyou ..!
    I have resolved the issue myself......
  • Customer

    Posted by: Usmanhafeezkh, Mar 19, 2019 at 08:36 (6 year ago)

    it doesn't take me more that 10 minutes...
  • Manager

    Posted by: yame, Mar 21, 2019 at 09:51 (6 year ago)

    Ohh great. So do you need any assistance from us?

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