Kutethemes

Customer

Whatsapp Buttons Problem

Posted by: bilalhizardere Mar 2, 2019 at 20:19 (6 year ago)

Hello again. I have a problem. i set a plugin for the adding whatsapp button for my single product page. In normal button is normal. But at the some mobile resolutions (for example at the picture below) the button overflow the page. Is this problem caused by the theme? Help me pls. THX.

ticket-5c7ae569e35ff.png

Customer

Posted by: yame, Mar 4, 2019 at 02:54 (6 year ago)

Hi mate,

I test your site in 2 different mobile versions (Android and IOS) and I do not see the same issue with yours
http://prntscr.com/mstl33
http://prntscr.com/mstlfw

Or please clear cache of your browser then re-check

Regards,
Yame
Customer

Posted by: bilalhizardere, Mar 5, 2019 at 11:18 (6 year ago)

Ok it's right at the your phones. But for example in the Samsung Galaxy Note 5, Iphone 5/6/7 S; button is overflow. Not the every phone or tablet. Maybe only some resolutions.
Customer

Posted by: yame, Mar 8, 2019 at 01:48 (6 year ago)

I sent you this result I test on iPhone 5.
You should test the problem on the real devices. Or please clear cache of your devices to get the best result

ip5-5c81c9d166070.png
Customer

Posted by: bilalhizardere, Mar 8, 2019 at 17:32 (6 year ago)

It is not problem in iphone 5. i said iphone 5S. (or 6s or 7s). I said also normal in iphone 5 already.
Manager

Posted by: yame, Mar 12, 2019 at 03:57 (6 year ago)

I tested in a Iphone 6s, and see that I have to slide the screen to the right to see the full button. If not it will be missed some parts.

It does not from the theme. This is the button that you added more and the default template did not style to display that button.

However I will send to my coder and he will help you to check

I will inform you when I get any his feedback
Customer

Posted by: yame, Mar 12, 2019 at 08:15 (6 year ago)

Hi,

We cannot access to your admin account anymore. But my coder send you this css and please add in Custom css of theme:
.single-product .div_evowap_btn{
float: right;
margin: 0;
}

Please do this then let me know your result
Regards,
Yame
Customer

Posted by: bilalhizardere, Mar 14, 2019 at 09:26 (6 year ago)

It's working. Thank you.
Manager

Posted by: yame, Mar 15, 2019 at 09:34 (6 year ago)

You're welcome. And hope that with this support, you will re-rate with 5 stars for me on Themeforest. It is really worth

Thank you!

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