• Customer

    Validation all Theme License and Plugin

    Posted by: rothorder Feb 27, 2019 at 19:11 (6 year ago)
    Hello, I would like to request you to validation all license required on my website.

    Thanks in Advanced.

  • Customer

    Posted by: rothorder, Feb 27, 2019 at 19:28 (6 year ago)

    Please kindly check password protect directory below. Thanks
  • Manager

    Posted by: yame, Feb 28, 2019 at 08:22 (6 year ago)

    I cannot reach into your admin account: http://prntscr.com/mr7rqx Pls check it again

    And pls take the screenshot for the problem you are talking about. Then I will check faster

    Regards,
    Yame
  • Customer

    Posted by: rothorder, Mar 1, 2019 at 09:24 (6 year ago)

    Hello, Please try again. Thanks
  • Manager

    Posted by: yame, Mar 5, 2019 at 07:08 (6 year ago)

    Thanks, it works.

    When you purchased the theme on Themeforest, you do not need to add any license keys, you still get the latest features of theme.
    If there is any updating, we will update on theme, and you can wait for the latest version then update for your site.

    Regards,
    Yame
  • Customer

    Posted by: rothorder, Mar 11, 2019 at 03:02 (6 year ago)

    Hello,

    How about plugin License? Please help activate. because next week, we'll publish the website.

    Thanks
  • Customer

    Posted by: rothorder, Mar 12, 2019 at 04:14 (6 year ago)

    Hello,

    Any update for activation license?

    Thanks
  • Manager

    Posted by: yame, Mar 13, 2019 at 02:16 (6 year ago)

    Please let me access to your admin account. Then I will check for you.
    It keeps asking so I cannot reach into your site: http://prntscr.com/mx3c8n
  • Customer

    Posted by: rothorder, Mar 13, 2019 at 05:42 (6 year ago)

    Please check account protect directory.

    Thanks
  • Manager

    Posted by: yame, Mar 14, 2019 at 09:33 (6 year ago)

    Okay Thanks

    I check in your site. There is no place that asks about the license. And, As I said above, you do not need to add any license key when you purchased the theme from Kutethemes. We update all plugins, and you just only update the plugins via the theme to get the latest version
  • Manager

    Posted by: yame, Apr 11, 2019 at 08:49 (6 year ago)

    Hi mate,

    If you do not have any replies here, I will close this ticket

    For any questions, please submit a new one then provide accounts, I will check for you

    Best regards,
    Yame

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