HomeSupport systemWordPressOcolusError Error Instalation Theme
  • Customer

    Error Error Instalation Theme

    Posted by: demonkey Feb 26, 2019 at 10:14 (6 year ago)
    Last Week I worte:

    Hello I install Ocolus Theme, but i dont have information about the install required plugins. What is happeing?

    In https://kutethemes.com/question/error-instalation-theme/ they wirte this answer:

    This bug is fixed in newest version please download again or check auto update of WordPress.
    Thank you.

    But this not resolve the problem, I can´t Install required plugins, Can you give me an answer?
  • Customer

    Posted by: yame, Feb 27, 2019 at 04:03 (6 year ago)

    Hi mate,

    Could you please provide me your admin account? I would like to check in your site
    And, have you updated your theme to the latest version as they said yet? In the current version of theme demo, we also fixed this bug. If you already update the theme to the latest version and the issue still occurs, I will ask the coder check again for you

    Now I need to check your site first. Pls give me your admin + FTP account
    Regards,
    Yame
  • Customer

    Posted by: demonkey, Feb 27, 2019 at 09:56 (6 year ago)

    Hello, Last week I updated the theme with 1.0.4 version, today I downloaded 1.0.7 version, and All is right, I was able to install the plugins and Import Demo data.

    So this is resolved.

    Thank you so much for your atention.
    regards

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