HomeSupport systemWordPressOcolusavailability issue
  • Customer

    availability issue

    Posted by: ys21kft Feb 21, 2019 at 12:25 (6 year ago)
    Hey Yame,

    for some reason the stock management does not works well, if I upload a single product and in woocommerce i set not to show the available stock quantity or show only if low... it still shows the available quantity

    check this product for example:
    https://luxducky.hu/product/b-lf-14/

  • Customer

    Posted by: yame, Feb 22, 2019 at 07:13 (6 year ago)

    Hi mate,

    If you do want to show the quantity of available product, you can un-tick for this box: http://prntscr.com/moi48a

    Pls do it then let me know your result
    Regards,
    Yame
  • Customer

    Posted by: ys21kft, Feb 22, 2019 at 07:19 (6 year ago)

    I would like to have knowledge about availability, if there is no stock management then the product remain available for purchase when there is no stock at all.

    In Woocommerce settings there is a stock setting and there I could set that do not show the remaining quantity or show only if there is fewer than for example 7 pieces on stock, but it does not work in case of single products... as you see, it still shows the remaining available quantity.

    BUT you can see it works very well in the variable products... Stock management also enabled in variations but it works well and it does not show the remaining quantity.

    So I do not understand what is this
  • Manager

    Posted by: yame, Feb 25, 2019 at 10:05 (6 year ago)

    The explanation from my coder:
    - With Single product: Of course when you un-tick for Manage stock, the quantity of product will not show.
    - With Variation product: http://prntscr.com/mprhkf this part is the same form for all kind of products. And with variation product, just only when you click on any attribute, then the quantity of products in stock will display like this: http://prntscr.com/mpri6x And the total of quantity available products does not show anymore, just because when configing for variation product, you also un-tick for Manage stock: http://prntscr.com/mprj1d That's why you do not see the quantity in this section anymore: http://prntscr.com/mprjs1

    Hope that with this, you can understand for your issue
    Regards,
    Yame
  • Customer

    Posted by: ys21kft, Feb 26, 2019 at 07:44 (6 year ago)

    Its not true at all....

    it says 5 on stock https://prnt.sc/mpri6x because it displays the quantity if lower than 7 pcs......and as you can see there is only 5 more left, which is lower than 7 , that is why it displays the quantity....

    so if you see this:
    https://luxducky.hu/product/l-mb/

    it does not matter you choose the variation or not, it says only "in stock" because there is more than 30 pcs on stock and it stock manage is enabled

    so the issue is same....
  • Customer

    Posted by: ys21kft, Feb 26, 2019 at 07:50 (6 year ago)

    I do not understand how is that possible your coder works with WP for years probably and now he check the settings in wp that it displays if stock is lower than 7 pcs and choose a product that has 5 on stock and showing me that "you see, it shows the available quantity"...

    your coder thinks i am stupid and talking bullshits???

    because it seems to me
  • Customer

    Posted by: yame, Feb 26, 2019 at 10:03 (6 year ago)

    Please open each attachment below to understand
    General form of Management:
    1. http://prntscr.com/mq8uu5
    2. http://prntscr.com/mq8yco
    3. http://prntscr.com/mq90uj

    Come back with Variation product:
    4. http://prntscr.com/mq9ikg

    And, please show me the place in Woo that you set not to show the available stock quantity or show only if low. I cannot find this
    Thanks!
  • Customer

    Posted by: ys21kft, Feb 26, 2019 at 10:19 (6 year ago)

    Look Yame, I think you DO NOT understand still the problem... so I show you with screenshots also, maybe it will be clear after that:

    -Here you can see , you can selet how to display product stock on the front side:
    https://www.dropbox.com/s/oqerwkn0agpmzvl/low_stock.png?dl=0

    As you can see, I have chosen to show the quantity ONLY if it below under 7 products.

    So when you show me a product that has has a fewer quantity than 7 then of course, it will display the text "only 7,6,5,4,3,2,1... on stock"
    like this:
    https://luxducky.hu/product/m-gh-tp/ only 5 left in stock...

    and if you see a product that has 30+ more quantity on stock, like this, see front and back end:
    https://luxducky.hu/product/l-mb/ ... IN STOCK
    and back end for this product: https://www.dropbox.com/s/ge08ntnc49ohsbp/stock.png?dl=0

    as you can see, stock management is enabled and there is 36 pieces on stock... and on the front page, it shows only IN STOCK...

    because as you see on the first screenshot, I have set it like this, SHOW ONLY the quantity if under 7 pieces.....

    so the problem, as you can see, it WORKS very well in case of variable products...

    but it DOES NOT WORK, in case of SINGLE product.... because if you click on a single product, it shows the total quantity.... instead of showing IN STOCK and shows only the quantity if under 7 pieces....

  • Customer

    Posted by: ys21kft, Feb 28, 2019 at 11:41 (6 year ago)

    https://wordpress.org/support/topic/shows-quantity-in-stock-bug-2/#post-11258125

  • Customer

    Posted by: ys21kft, Feb 28, 2019 at 12:12 (6 year ago)

    I have checked it with the official storefront theme and it works well..so as you can see, it is a bug of the Oculus theme.

    try out yourself on your webhosting and see the results.
  • Customer

    Posted by: ys21kft, Mar 1, 2019 at 06:35 (6 year ago)

    why there is no reply in this topic and any development to solve this bug?
  • Customer

    Posted by: yame, Mar 2, 2019 at 10:15 (6 year ago)

    I sent to my coder already. He needs to check again and discuss with the developers of the theme and i really hope that they will give the solution for this

    Thanks for your patience again!
  • Customer

    Posted by: yame, Mar 5, 2019 at 09:47 (6 year ago)

    Hi mate,

    Please check again your site. My coder fixed this

    Let me know your result

    Regards,
  • Customer

    Posted by: ys21kft, Mar 16, 2019 at 06:37 (6 year ago)

    It works great !!! Thank you :)))
  • Manager

    Posted by: yame, Mar 16, 2019 at 06:41 (6 year ago)

    You're welcome ^^
    So I will close this ticket. For any questions, please submit a new ticket
    Thank you!

    Best regards,
    Yame

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