HomeSupport systemWordPressBiolifeovic-share-socials
  • Customer

    ovic-share-socials

    Posted by: Bodoradam Feb 19, 2019 at 04:34 (6 year ago)
    The develop site URL: http://spartai.bodorweb.hu
    Base auth: spartai / spartai

    Wp-admin: http://spartai.bodorweb.hu/wp-admin
    User: sparoot / $Ar~;FPtoYK&A)Ln9r
    Social-Share-Blog-5c6b87694b053.png
  • Customer

    Posted by: yame, Feb 19, 2019 at 07:02 (6 year ago)

    Hi mate,

    Sorry but I cannot reach into your any admin accounts. Pls check again.

    And, DO NOT post all your accounts public. It will not be safe for your site. Pls add in Secret information box below.

    Regards,
    Yame
  • Customer

    Posted by: Bodoradam, Feb 19, 2019 at 07:23 (6 year ago)

    Hi Yame!

    Account is updated, and the new information included to secret informtion. The users and passwords is teseted and valid.
    Please, try again. :)

    Regard, Adam.
  • Manager

    Posted by: yame, Feb 19, 2019 at 09:52 (6 year ago)

    Hi Adam,

    This is the status when I reach into your site: http://prntscr.com/mn3589
    The page keeps loading and cannot access to. Pls check it again and provide FTP account also

    Thanks!
  • Customer

    Posted by: Bodoradam, Feb 19, 2019 at 10:34 (6 year ago)

    Hi!

    1. Please once (and only) enter the http://spartai.bodorweb.hu/ url for basic authentication.
    2. If basic authentication is done, go to the wp-admin.

    Try it in this sequence!


    Thanks! :)
  • Manager

    Posted by: yame, Feb 21, 2019 at 00:59 (6 year ago)

    It's fine for now.

    When I log into your account, I see that you page is being messed up (http://prntscr.com/mnxkep). You may be not using my theme. Or by somehow the Biolife theme is being not activated. Pls check again then let me know. Then I will continue to check for your site
  • Customer

    Posted by: Bodoradam, Feb 21, 2019 at 04:11 (6 year ago)

    Hi!

    I used child theme, but I activated the BioLife theme.
    Please recheck the original problem and please help.

    Thank you and have a nice day.

    Adam
  • Manager

    Posted by: yame, Feb 22, 2019 at 03:50 (6 year ago)

    Hi mate,

    It's done. My coder handled in Child theme for you. Pls check your site again then let me know your result

    Have a nice weekend!
    Regards,
    Yame
  • Customer

    Posted by: Bodoradam, Feb 23, 2019 at 05:25 (6 year ago)

    Hi Yame!

    You hide the block with css code, but the original question is (theat I wrote in the wrong "secret" field, sorry):

    I can't turn off the ovic share social box on the woocommerce product page.
    I find the biolife_share_button function in biolife/framework/theme-functions.php file, but I don't remove and override.

    I'd like override social share html code on woocommerce product page (only 2 icons: facebook, instagram) from child theme functions.php file.
    Please help!
  • Manager

    Posted by: yame, Feb 25, 2019 at 09:31 (6 year ago)

    Yeah just because you added on the Secret section so I did not pay attention to this.
    So please let me know: you said that you'd like to override. So what the thing you want to override?
  • Customer

    Posted by: Bodoradam, Feb 25, 2019 at 13:31 (6 year ago)

    Hy Yame!

    I'd like remove a twitter, g+, pinterest "icons" and add the instagram share button.
  • Manager

    Posted by: yame, Feb 26, 2019 at 03:21 (6 year ago)

    I sent to my coder also. Pls be patient. He will check for you soon.

    I will inform you when I get any his feedback
  • Manager

    Posted by: yame, Feb 27, 2019 at 10:13 (6 year ago)

    I got the feedback: he said that just only the Instagram, the theme does not support to add more. But you can refer this plugin to do for your site: https://wordpress.org/plugins/addthis/
    And, if you want to add more icon without removing css in child theme, it will belongs to customize work. Because when you remove something that is the default one on the template, it will belong to custom work and we just only support by doing with css.
    Hope you will understand for this!
  • Customer

    Posted by: Bodoradam, Mar 5, 2019 at 04:44 (6 year ago)

    I don't understand, I think this is the lazy attitude.
    This is the good solution:

    //Use in your child theme functions.php
    function biolife_template_single_sharing(){
    //HTML and/or PHP code
    }
  • Manager

    Posted by: yame, Mar 7, 2019 at 03:09 (6 year ago)

    Focus on hiding some more icons:

    If you want to hide more icons, we just can help you to do it with doing css. In function.php in child theme, it belongs to customized, not included in support ability.
    So, we will provide you the file that you can do in Parent theme. Then pls back up this file each time you update theme. If not, it will be lost

    That is the solution for you. You can think about it then let me know your intention.

  • Manager

    Posted by: yame, Apr 3, 2019 at 08:04 (6 year ago)

    Hi mate.

    I sent you the reply for your issue many days ago any I have not received any your ideas.
    How is your site now?
    I will close this ticket and please contact with us if you need any assistance from support service.

    Thanks and regards.
    Yame

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