HomeSupport systemWordPressBoutiqueHeader Style 3 and it's font
  • Customer

    Posted by: yame, Feb 18, 2019 at 01:40 (6 year ago)

    Hi mate,

    My coder checked and found out that there were some out of date templates. He also updated for your site.
    Currently you are still using the version 1.4.2, and it is not the newest version. You should not update to the 1.4.3 temporarily. We will update the theme to 1.4.4 in this week then you can update for your site later.

    Pls check in your site then let me know your result

    Regards,
    Yame
  • Customer

    Posted by: piliferrer, Feb 18, 2019 at 07:10 (6 year ago)

    Thanks.
    How can I update the newest version?
    Thanks
  • Manager

    Posted by: yame, Feb 18, 2019 at 09:48 (6 year ago)

    If you do not customize any files in your Parent theme, pls follow these steps to update theme for your site:
    - Activate the default theme
    - Click on Boutique theme and then click Delete
    - Return the Appearance menus choose Theme>>Add New>>choose your latest theme version>>Install
    Regards,
    Yame
  • Customer

    Posted by: piliferrer, Feb 18, 2019 at 11:13 (6 year ago)

    Thanks.
    Where can I download the new version? In Thethemeforest (Envato) there is only the v.1.3.0
    Thank you
  • Manager

    Posted by: yame, Feb 19, 2019 at 09:27 (6 year ago)

    Hi mate,

    Firstly I would like to apologize. It was my mistake when I replied in the wrong ticket.
    Update theme is not the solution for your issue (I replied for the wrong ticket of the other client) but my coder checked and solved for your site. Pls check again then let me know your result

    Thanks for your understanding
    Regards,
    Yame
  • Customer

    Posted by: piliferrer, Feb 19, 2019 at 11:55 (6 year ago)

    I have already updated the template to 1.3.0. The accents in the Slogan Header 3 do not work yet.
    screenshot-piliferrer.com-2019.02.19-12-54-33-5c6beea3cd89c.png
  • Customer

    Posted by: piliferrer, Feb 20, 2019 at 08:10 (6 year ago)

    Any answer on this topic?
  • Manager

    Posted by: yame, Feb 20, 2019 at 09:23 (6 year ago)

    There are 2 places that you can set header for a page: One is in Theme Options, and one is in Page option (when you edit your home page, then you will see Page Option at the end of page). If you set for both these places, the editing in Page Option will get the best result.
  • Customer

    Posted by: piliferrer, Feb 20, 2019 at 12:44 (6 year ago)

    I do not understand very well what you tell me. I do not see where I can add the "slogan" on the same page. Can you show me a screenshot where I can enter the phrase and that the accents work correctly? Thank you.
  • Customer

    Posted by: piliferrer, Feb 21, 2019 at 08:25 (6 year ago)

    Hi Yame,
    I'm waiting for your comments. Thank you
  • Manager

    Posted by: yame, Feb 22, 2019 at 09:15 (6 year ago)

    I guided you in this ticket of you: https://support.kutethemes.net/topic/show-topic/60845

    Pls check it
  • Customer

    Posted by: piliferrer, Feb 25, 2019 at 18:13 (6 year ago)

    As you can see in the ticket, I already told you that it does not work. I have followed your steps since the first day that I installed your template but it has never worked.
    If you want, enter my Administration area and you can check it out by yourself. It does not work for me.
  • Manager

    Posted by: yame, Feb 26, 2019 at 03:32 (6 year ago)

    So could you provide again your admin account, please? It seems that this does not work anymore: http://prntscr.com/mq57sz
  • Customer

    Posted by: piliferrer, Feb 26, 2019 at 11:30 (6 year ago)

    Remember than the admin access is: https://admin.piliferrer.com. The same as: https://piliferrer.com/wp-admin
    Thanks
  • Manager

    Posted by: yame, Feb 27, 2019 at 07:57 (6 year ago)

    It works: http://prntscr.com/mqpgpq pls check your site again with selecting header 22 in both Theme Option and Page Options
  • Customer

    Posted by: yame, Apr 11, 2019 at 08:43 (6 year ago)

    Hi mate,

    If you do not have any replies here, I will close this ticket

    For any questions, please submit a new one then provide accounts, I will check for you

    Best regards,
    Yame

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