• Customer

    Performance Issue After Installation

    Posted by: mrjay Jan 31, 2019 at 14:50 (6 year ago)
    Hello,

    I have just installed the biolife theme demo #3

    As soon as we installed we have seen massive performance decrease that's made it unusable.

    We have spoken with our host and confirmed all is.

    Its pointed to revslider and our wpbakery activation maybe.

    please can you help

  • Customer

    Posted by: yame, Feb 2, 2019 at 14:34 (6 year ago)

    Hi mate,

    It's seem that your importing demo data was not completed. The content was imported but the images were not.

    I will send to my coder to check for you. However we are in the Tet Vacation so he may not check timely. I will ask him to check your site as soon as possible
    Thank you so much for your patience!
    Regards,
    Yame
  • Manager

    Posted by: yame, Apr 1, 2019 at 07:03 (6 year ago)

    Hi mate,

    If you do not have any replies here, I will close this ticket

    For any questions, please submit a new one then provide accounts, I will check for you

    Best regards,
    Yame

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